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SXSW 2020 trends: From big tech to the explosion of cannabusiness

Artificial intelligence, sustainability, cannabis, gaming – just four examples of major areas impacting the fashion and retail industries today. As always, the key questions our clients want to know is in what way, and by when? Or in other words, at what point do I need to pay attention enough to jump into this space myself too?

Every August we take a pause and think about direction of travel for the industry. What within these trends really matter and how will they be shaped as we work towards 2020? 

We then like to reach out to our community about it to bring them to life at one of the industry’s leading festivals when it comes to the intersection of technology and culture today. 

Yes, we’re talking about SXSW.

Whether you’re a regular attendee, have the intention of being a first-timer, or just want to support great content from afar, this is your chance to bring to life the talks you’re interested in for next year. All you have to do is vote on the SXSW Panel Picker by August 23, 2019.

We’ve taken to heart those themes mentioned above, sourced some of the world’s foremost expert speakers on each subject, and we’re pitching for a total of five big sessions on stage. See them all below and click on each to place your votes.

Defending our humanity: The war on big tech
Cambridge Analytica whistleblower Christopher Wylie

This revealing interview with Cambridge Analytica whistleblower, Christopher Wylie, will discuss how in a world overrun by disinformation, increasingly segregated by algorithms and steadily dulled through tech disruption, the very essence of our humanity is at risk. We’ll explore why it’s naive to rely on government or big tech to do the right thing, and how our culture can be defended as a result. Vote Here

Nike revealed: Sustainability through skateboarding
Stefan Janoski, Nike

This insightful panel featuring skateboarding and sustainability superstars including Stefan Janoski, Elissa Steamer and the brand’s Chief Sustainability Officer, Noel Kinder, will explore how Nike is opening up to reveal its changing labor practices and to launch a new documentary series shot in China. Vote Here

Desire-driven data as the future tastemaker
Stitch Fix

With data increasingly impacting everything consumers do, is machine learning becoming the tastemaker of the future? Learn from experts at L’Oréal, Stitch Fix and Hulu on how they’re using data to shape creativity and almost everything they do. Vote Here

Dope retail: The luxury opportunity for cannabis
Beboe

The global legal cannabis trade is expected to hit $77bn in value by 2022. Join us to hear about the exploding retail opportunity in this space from luxury cannabis brand, Beboe, and iconic New York retailer, Barneys. Vote Here

Shopper engagement? Gamification is the answer!
Harry Potter Wizards Unite

Gaming is having a moment – not just on our smartphones but in our stores. This session will see shopping center Simon Malls, which is tapping into Harry Potter with gaming company Niantic, and luxury brand Kenzo, which is driving exclusive product access through gaming, diving into how “play” is reshaping brand engagement. Vote Here

Categories
business product Retail sustainability technology

ICYMI: Fashion businesses behind bars, sustainable fashion tech, Stitch Fix reinventing retail

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Made on the inside, worn on the outside [NYT]
  • How can new technologies help make fashion more sustainable? [BoF]
  • Stitch Fix’s radical data-driven way to sell clothes–$1.2 billion last year–is reinventing retail [Fast Company]
TECHNOLOGY
  • This AI is so good at writing that its creators won’t let you use it [CNN]
  • Chinese state media’s latest innovation is an AI female news anchor [Quartz]
  • Future styles: Could virtual clothes reduce the damage of fast fashion? [Fashion Network]
  • The future is here, almost: virtual travel becomes more of a reality [NYT]
  • Are you being scanned? How facial recognition technology follows you, even as you shop [The Guardian]
SUSTAINABILITY & PURPOSE
  • Salvatore Ferragamo to unveil ‘Sustainable Thinking’ exhibition [WWD]
  • Workers making clothes for Australian brands can’t afford to eat, Oxfam reports [The Guardian]
  • Ikea’s new curtains purify the air inside your house [Fast Company]
  • Selfridges’ ‘Bright New Things’ promote sustainability, mindful consumption [WWD]
RETAIL & E-COMMERCE
  • American Eagle pilots subscription service [Retail Dive]
  • FedEx, Rent the Runway team up on ‘extra hours’ service [Retail Dive]
  • Has Everlane ushered in a brave new world of retail? [Vogue]
MARKETING & SOCIAL MEDIA
  • Nike is using Instagram’s IGTV to share the stories of four female athletes [AdWeek]
  • App makers are sharing sensitive personal information with Facebook but not telling users [The Verge]
PRODUCT
  • Vogue Italia and Yoox celebrate upcycling capsule [WWD]
  • Louis Vuitton “Drops” new sneaker collection on WeChat [Jing Daily]
BUSINESS
  • Payless shoes to shut all U.S. stores and wind down online operation [BoF]
  • Levi’s adds big data expert to C-suite [WWD]
  • Anna Wintour: a rare face-to-face with the most important woman in fashion [The Guardian]

How are you thinking about innovation? We’re all about finding you the perfect partners to do so. The Current Global is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more. 

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business data digital snippets e-commerce product Retail social media sustainability technology

ICYMI: Bitcoin millionaires love streetwear, voice shopping on the rise, solving the last mile

Bitcoin millionaires are coming for streetwear
Bitcoin millionaires are coming for streetwear

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Bitcoin millionaires are coming for streetwear [GQ]
  • Alexa, I need … everything. Voice shopping sales could reach $40 billion by 2022 [USAToday]
  • Solving for the last mile is retail’s next big disruption [RetailDive]
  • What Gucci’s gun stance says about the end of corporate neutrality [BoF]
TECHNOLOGY
  • Levi’s revolutionizes finishing process, driving more sustainable supply chain [TCDaily]
  • Unilever and IBM’s blockchain experiment: a silver bullet for digital or a ‘glitzy’ quick fix? [TheDrum]
  • JD.com’s new accelerator focuses on blockchain startups [TechCrunch]
  • JD.com upgrades AR/VR capabilities for beauty [WWD]
SUSTAINABILITY
  • Why is it so hard for clothing manufacturers to pay a living wage? [Racked]
RETAIL & E-COMMERCE
  • Wear now, pay later: credit shopping goes digital [BoF]
  • ‘To find it, just Boohoo it’: How the fast-fashion retailer is making a go of visual search [Glossy]
  • Stitch Fix CEO Katrina Lake talks data, Amazon—and hot tubs [FastCompany]
  • Macy’s just confirmed the end of department stores as we know them [Business Insider]
MARKETING & SOCIAL MEDIA
  • The Outnet is using its chatbot to push out influencer content [Glossy]
  • The Gap wins over Instagram with this empowering breastfeeding ad [FastCompany]
  • Allbirds is selling a limited-edition shoe exclusively on Instagram [Glossy]
PRODUCT
  • Hunter teams up with Target for limited edition collection [TheIndustry]
  • The US is now buying more stretchy pants than blue jeans [QZ]
BUSINESS
  • Why Burberry chose Riccardo Tisci [BoF]
  • How Guess mismanaged its #MeToo crisis [BoF]
  • Marks & Spencer publishes gender pay gap and pledges to extend monitoring to age, ethnicity and disability [TheIndustry]
Categories
business digital snippets e-commerce product social media Startups technology

What you missed: Alibaba’s Singles’ Day record, ASOS try before you buy, unpaid Zara workers

Alibaba on its Singles' Day success, as posted on Twitter: "#Double11 2017: As of 24:00, total GMV has exceeded RMB168.2 billion - more than USD25.3 billion. Mobile GMV: 90%."
Alibaba on its Singles’ Day success, as posted on Twitter: “#Double11 2017: As of 24:00, total GMV has exceeded RMB168.2 billion – more than USD25.3 billion. Mobile GMV: 90%.”

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news over the past week.


TOP STORIES
  • Alibaba’s Singles’ Day goes global with record $25bn in sales [Bloomberg]
  • How Alibaba makes Singles’ Day appealing to luxury brands [Glossy]
  • Will the power of Singles’ Day ever truly capture the West? [The Drum]
  • Alibaba tests 60 futuristic pop-up stores across China for Singles’ Day [Digiday]
  • ASOS launches try before you buy service [TheIndustry]
  • The real story behind those desperate notes that Zara workers left in clothes [Fast Company]

BUSINESS
  • Inside LVMH’s executive reshuffle [BoF]
  • Burberry operating profit jumps 24% in half, boosted by new Coty deal [WWD]
  • Yoox Net-a-Porter Q3 sales jump 17.7% [Fashion United]
  • To reach consumers, Richemont’s new leaders need to embrace digital [BoF]
  • Laying out fashion’s new supply chain vision [CFDA]
  • One of fashion’s most prominent investors is someone you may never have heard of [TheFashionLaw]

SOCIAL MEDIA
  • ASOS launches virtual Gift Assistant on Facebook [TheIndustry]
  • Why Maybelline is winning at social media [Glossy]

MARKETING
  • The new marker of luxury is feel-good marketing [QZ]
  • For Nike, augmented reality is the perfect way to sell hyped sneakers [Engadget]
  • Gwen Stefani fronts Westfield’s Christmas campaign [Fashion Network]
  • Cue the reindeer: Kohl’s, Nordstrom launch holiday campaigns [MediaPost]
  • Fruit of the Loom goes totally 80s with comical freeze frame ads for sweatpants [AdWeek]
  • Fashion wakes up to podcasts [BoF]

RETAIL & E-COMMERCE
  • The Alibaba warehouse where fake goods go to die [Sixthtone]
  • You can now rent Ann Taylor clothes for a monthly fee [Today]

TECHNOLOGY
  • Amazon’s app now lets you place items inside your home using AR [The Verge]
  • Apple said to be working on AR headset aimed for potential 2020 ship date [TechCrunch]
  • Zalando to open new tech hub in Lisbon [TheIndustry]

PRODUCT
  • Is mass customisation the future of footwear? [WSJ]
  • These 10 brands are killing it on the fabric innovation front [HighSnobiety]
  • Ford just made a trucker hat that uses technology to save truckers’ lives [Fast Company]

START-UPS
  • Glossier, Stitch Fix among most disruptive companies [RetailDive]
Categories
business data digital snippets e-commerce film social media Startups sustainability technology

What you missed: Browns’ new tech store, Gucci’s millennial advisors, Amazon’s fashion gap

The new Browns concept store in east London
The new Browns concept store in east London

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news over the past fortnight.


TOP STORIES
  • Browns opens a nomadic concept (tech) store in London’s Shoreditch [Wallpaper]
  • Gucci has a “shadow committee” of millennial advisors [QZ]
  • Amazon ‘still has a long way to go’ in conquering fashion market, says report [BoF]
  • Alibaba’s 11.11 shopping festival is ready for its biggest global event [BrandChannel]
  • Opinion: What’s wrong with fashion’s sustainability strategy [Glossy]
  • ‘Terry Richardson is just the tip of the iceberg’ [NY Times]

BUSINESS
  • Hilfiger says making clothes in America remains unrealistic [Bloomberg]
  • H&M denies burning good, unsold product [Racked]
  • Greenpeace on why fashion is at a crossroads [FashionUnited]
  • Vogue and Vice are starting a new website together [Jezebel]

SOCIAL MEDIA
  • You can now PayPal friends in Messenger and get help via chat [TechCrunch]
  • WeChat is becoming a sales tool for luxury brand sales associates [Jing Daily]
  • Snap’s misfire on Spectacles [The Information]

MARKETING
  • Sephora cast its own store employees for its most diverse campaign yet [Racked]
  • Selena Gomez is party-ready in Coach’s glitzy holiday ad campaign [Fashionista]
  • Net-a-Porter and Mr Porter unveil “Party with the Porters” holiday campaign [TheIndustry]
  • The land of Fenty: The Rihanna masterclass in brand-building [BrandChannel]
  • Why visceral storytelling is the next brand-building territory [LeanLuxe]

RETAIL & E-COMMERCE
  • Take a look at Apple’s first ‘Town Square,’ its most beautiful retail store yet [TechCrunch]
  • Now Amazon wants to leave a package inside your house [Marketplace]
  • The most successful e-commerce brands build for mainstream America, not Silicon Valley [Recode]
  • Hudson’s Bay to sell Lord & Taylor Fifth Avenue store to WeWork [RetailDive]

TECHNOLOGY
  • Target.com rolls out augmented reality experience for smartphones [StarTribune]
  • The Under Armour ArmourBox: Subscription gear handpicked by an AI [BrandChannel]
  • Walmart’s Store No. 8 showcases the future of VR [RetailDive]
  • Nike’s focus on robotics threatens Asia’s low-cost workforce [CNBC]
  • Wal-Mart’s new robots scan shelves to restock items faster [Reuters]

START-UPS
  • How Stitch Fix’s data-driven styling could boost its IPO value [Bloomberg]
  • Harvey Nichols partners with Bink on “Payment Linked Loyalty” [TheIndustry]
Categories
business digital snippets e-commerce product social media Startups sustainability technology

What you missed: Wang’s text-to-buy line, Stitch Fix to IPO, activism from outdoor brands

The Adidas Originals by Alexander Wang line launched via text message
The Adidas Originals by Alexander Wang line launched via text message

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news over the past week.


TOP STORIES
  • The second Adidas Originals by Alexander Wang line launches via text-to-buy event [Racked]
  • Stitch Fix has filed confidentially for an IPO [Recode]
  • A call to activism for outdoor apparel makers [NY Times]
  • How Reebok, Adidas and Y-3 will dress future space explorers [Fast Company]

BUSINESS
  • Jimmy Choo bought by Michael Kors in £896m deal [BBC]
  • MatchesFashion.com could enter stock market [Fashion United]
  • Bangladesh to digitally map all garment factories [JustStyle]
  • Fashion must fight the scourge of dumped clothing clogging landfills [Guardian]

SOCIAL MEDIA
  • Vogue takes ‘hub and spoke’ approach to Snapchat editions in Europe [Digiday]

MARKETING
  • Why Helmut Lang hired an editor-in-residence in place of a creative director [Glossy]
  • Amazon and Nicopanda launch LFW ‘see now, buy now’ range [Retail Gazette]

RETAIL & E-COMMERCE
  • China’s store of the future has no checkout, no cash and no staff [BoF]
  • Saint Laurent to launch online sales in China [WSJ]
  • You will soon be able to search eBay using a photo or social media web link [CNBC]
  • MatchesFashion.com’s Tom Chapman: Amazon’s missing the ‘magic’ of high-end fashion [Glossy]

TECHNOLOGY
  • Walmart is developing a robot that identifies unhappy shoppers [Business Insider]
  • For the first time ever, you can buy your own 3D-printed garment online [Fashionista]
  • MIT’s living jewellery is made up of small robot assistants [TechCrunch]
  • Intel axed its entire smartwatch and fitness-tracker group to focus on augmented reality, sources say [CNBC]

START-UPS
  • John Lewis unveils retail tech start-ups for JLAB 2017 [The Industry]
  • Spider silk start-up spins into retail by buying an apparel company [Fortune]
Categories
business data digital snippets e-commerce product social media technology

What you missed: Store of the future, Edward Enninful to Vogue, Walmart acquiring Bonobos

Edward Enninful is joining British Vogue as editor in chief - what you missed store of future
Edward Enninful is joining British Vogue as editor in chief

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news.


TOP STORIES
  • A fantastical new world of high-tech, high-concept stores is here [Quartz]
  • Enabling the ‘offline cookie’ – why Farfetch’s store of the future is all about data [Forbes]
  • 6 fashion insiders on the British Vogue EIC news [Man Repeller]
  • Walmart is in advanced talks to acquire online men’s retailer Bonobos [Recode]
  • A new generation of even faster fashion is leaving H&M and Zara in the dust [Quartz]

BUSINESS
  • With Brexit now triggered, UK’s modern luxury CEOs discuss the early impact [LeanLuxe]
  • Burberry licenses fragrances and cosmetics business to Coty [Reuters]
  • Ralph Lauren closing Fifth Avenue Polo store, cutting staff [WWD]
  • Jenna Lyons out at J.Crew after 26 years [NY Post]
  • Luxury-goods companies are belatedly trying to go digital [The Economist]
  • Prada’s turnaround plan: fewer stores, more e-commerce [Glossy]
  • ‘See now, buy now’ is a publicity stunt, not real process innovation [BoF]

SOCIAL MEDIA
  • Snapchat vs. Instagram: Which Stories format is winning? [AdAge]
  • Snap-to-shop ads hope to drive retail sales [MediaPost]

MARKETING
  • Dear brands, quit trying to be my best friend [Racked]

RETAIL & E-COMMERCE
  • The whole ‘malls are dying’ thing is getting old, say mall CEOs [Bloomberg]
  • Macy’s CEO on the future of department stores [The Robin Report]
  • Alibaba’s new retail integrates e-commerce, stores, & logistics: is this the next gen of retail? [Forbes]
  • ModCloth, True & Co. point the way to e-commerce’s future [SF Chronicle]
  • How Mon Purse makes $2 million worth of customisable handbags a month [Glossy]

TECHNOLOGY
  • Artificial intelligence in retail: A smashing tool of omnichannel [Medium]
  • Adidas is kicking off the era of 3D-printed sneaker production with the Futurecraft 4D [Quartz]
  • What RFID technology means for retail [Glossy]
  • London to stage world’s first “smart street” [The Industry]
  • Why drone delivery still has a long way to go before it takes off [Retail Dive]
  • Inside Stitch Fix’s experiment to design clothing with an algorithm [Glossy]
Categories
business digital snippets e-commerce social media Startups technology

What you missed: 3D printing for customisation, against see-now buy-now, Stitch Fix to IPO?

Ministry of Supply is betting big on the power of 3D printing
Ministry of Supply is betting big on the power of 3D printing

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news.


TOP STORIES
  • Ministry of Supply is betting big on the power of 3D printing [Glossy]
  • The case against ‘see now, buy now’ [BoF]
  • Stitch Fix said to be mulling Initial Public Offering [Bloomberg]
  • The myth of the ‘store of the future’ [Glossy]

BUSINESS
  • Triggering Article 50: What Brexit means for fashion [BoF]
  • Amazon buys Souq.com as Middle East online market takes off [Bloomberg]
  • Can Jet.com take a bite out of Amazon Fashion? [BoF]
  • BFC launches British high-end manufacturers database [The Industry]

SOCIAL MEDIA
  • How Instagram beat out Snapchat as fashion’s ‘social darling’ [Glossy]
  • Retailers can now make Instagram posts much more shoppable [AdWeek]
  • Facebook continues its video push with shoppable ad format for mobile [Campaign]
  • 6 ways luxury brands use WeChat for marketing campaigns in China [JingDaily]

MARKETING
  • This agency used a weather balloon to fly Nike’s new Vapormax shoe into space [AdWeek]
  • Shinola’s uplifting new ads celebrate America’s builders, makers and do-gooders [AdWeek]
  • M&S’ advertising rethink will not see it target ‘Mrs M&S’ [The Drum]
  • Sainsbury’s Tu Clothing ad campaign changes according to real-time weather forecasts [WGSN]

RETAIL & E-COMMERCE
  • House of Fraser turning to experiential retail [Fashion United]
  • How retailers can drive profitable growth through dynamic pricing [McKinsey]
  • How Generation Z is transforming the shopping experience [Retail Dive]

TECHNOLOGY
  • Retailers explain how AI is being used in fashion [Glossy]
  • Report: Amazon Go public opening postponed over tech hiccups [Retail Dive]
  • Did people suffer for your cotton shirt? DNA tagging lets you track its origins [Fast Company]
  • It only took 5,000 years, but the flip-flop is finally getting smarter [Fast Company]

START-UPS
  • Kering teams With Plug and Play on fashion sustainability start-up accelerator [Footwear News]
  • Tristan Walker: ‘No one wants to fund e-commerce companies anymore’ [Recode]
Categories
business data digital snippets e-commerce product social media technology

What you missed: SXSW special, see-now-buy-now’s decline, LVMH’s e-commerce moves, Gucci’s memes

The #TFWGucci meme campaign - weekly round-up Gucci LVMH SXSW
The #TFWGucci meme campaign

There’s a lot to catch up on from the past fortnight – from news of the see-now-buy-now revolution’s fading, to LVMH’s e-commerce plans and Gucci’s meme campaign, not to mention the creative director shifts happening at the likes of Givenchy and Chloé.

On top of that however, is also a special digest of everything you need to know from SXSW – from our own round-up of the top technologies on show and the numerous Levi’s, Marc Jacobs and Bolt Threads announcements, through to varying views on areas including chatbots, drones and more.

If that’s not enough, do also take time to read the much deeper dives on artificial intelligence we’ve highlighted both under the top stories and tech headers too.


TOP STORIES
  • The see-now-buy-now revolution is fizzling [Glossy]
  • LVMH goes digital with all its brands under one luxury goods e-commerce site [FT]
  • #TFWGucci is the new viral campaign merging memes and fashion [Sleek]
  • WWD worked with IBM Watson’s AI to predict the biggest trends of the season [WWD]
  • Why Cosabella replaced its agency with AI and will never go back to humans [Campaign]

SXSW SPECIAL
  • SXSW 2017: Tech takeaways from AI to blockchain for the fashion and retail industries [F&M]
  • Trying on the Levi’s and Google smart jacket at SXSW feels like the future [Forbes]
  • Why Marc Jacobs’ cynical view of fashion and technology at SXSW won’t last [Forbes]
  • Bolt Threads is launching its first bioengineered spider silk product at SXSW – a tie [Forbes]
  • My afternoon at the virtual reality cinema, including trying the Spatium Philip Treacy experience [USA Today]
  • For fashion brands flocking to SXSW, what’s the ROI? [BoF]
  • Spotify lets The North Face release campaign where it rains [BrandChannel]
  • How may AI help you, sir? [Campaign]
  • 4 best practices to make bots the next big user interface [AdAge]
  • Amazon’s delivery drones can be seen at SXSW [Fortune]
  • Fashion and beauty brands are still gaga for Instagram [Glossy]
  • Armani, Neiman Marcus embrace SXSW to appeal to young affluents [Luxury Daily]
  • Neiman Marcus tries see-now-buy-now at SXSW [WWD]
  • Pauline van Dongen’s touch-sensitive denim jacket gives intimate back rubs [Dezeen]

BUSINESS
  • Neiman Marcus reportedly in talks to sell to Hudson’s Bay [Retail Dive]
  • Canada Goose gets a warm reception, extending momentum of IPO market [USA Today]
  • Clare Waight Keller becomes the first female artistic director at Givenchy [The Guardian]
  • Chloé names Natacha Ramsay-Levi as creative director [NY Times]
  • Tom Ford bids farewell to see-now-buy-now [WWD]
  • Thakoon’s business restructuring is a blow to see-now-buy-now [Glossy]
  • M&S, Starbucks, Microsoft and L’Oréal named among world’s most ethical companies [Campaign]
  • Uniqlo thinks faster fashion can help it beat Zara [Bloomberg]
  • One simple way to empower women making H&M clothes in Bangladesh: Stop paying them in cash [Quartz]

SOCIAL MEDIA
  • Facebook rolls out version of Instagram Stories for Messenger [AdWeek]
  • How brands are innovating on messaging platforms [L2]
  • What a chatbot can teach you – and Unilever – about hair [AdAge]
  • Drop it like its bot: Brands have cooled on chatbots [Digiday]
  • How luxury fashion brands in China use WeChat in 2017 [JingDaily]

MARKETING
  • Marques’Almeida launched an interactive website as its latest campaign [BoF]

RETAIL & E-COMMERCE
  • Shopify: The invisible selling machine [Fortune]
  • Millennials buy more clothes on Amazon than any other website [Recode]
  • LIKEtoKNOW.it’s app helps you buy the products in your screenshots [TechCrunch]

TECHNOLOGY
  • How AI will make commerce as natural as talking to a friend [LinkedIn]
  • Stitch Fix creates garments using artificial intelligence as more firms seek to develop creative software [WSJ]
  • AI-powered customer service needs the human touch [Huffington Post]
  • Rethinking warehouse fulfillment — with robots [WWD]
  • Sephora is betting big on augmented reality for beauty [Glossy]
  • Walmart launches tech incubator dubbed Store No. 8 [Forbes]
Categories
business data digital snippets e-commerce Editor's pick mobile social media Startups sustainability technology

What you missed: Black Friday and Cyber Monday, Zara’s data recipe, a chatbot deep-dive

Black Friday
Black Friday

This week’s news is of course dominated by the Black Friday weekend results. Online sales reached new highs in the US on Black Friday itself, up 21.6% year-on-year to $3.34bn. Unsurprisingly, mobile was a significant part of that growth, generating 36% of total digital sales, in a 33% rise from 2015, and 55% of all mobile shopping visits, according to Adobe. It was a similar story for Cyber Monday, with mobile generating 53% of online visits and 35% of sales.

In the UK, meanwhile, over 57% of traffic came from mobile devices on Black Friday rising to 75% at certain times of day. Overall online sales were only up 6.7% year-on-year however, yet footfall in stores was also up 2.8%, despite an expected 5% drop. “This demonstrates the fact that customers want a balance. Between online and physical shopping experiences, the high street isn’t as obsolete as some might think,” said Rupal Karia, managing director for retail and hospitality, UK and Ireland, at Fujitsu.

We’ve otherwise rounded up some of the best stories to read summarising everything that happened below. Also worth checking out from this week past is a deep-dive on Zara’s recipe for success, further updates on everything Instagram versus Snapchat, and an ultimate guide to chatbots.


BLACK FRIDAY / CYBER MONDAY UPDATE
  • Cyber Monday sales surge to record $3.45bn in the US [Retail Dive]
  • The US winners and losers of Black Friday 2016 [Retail Dive]
  • Black Friday online sales growth falls short in the UK but shop visits rise [Sky]
  • About 10 million more Americans shopped online than in stores over Black Friday weekend [Fortune]
  • How did Manhattan’s luxury stores fare on Black Friday? [Bloomberg]
  • Patagonia donated 100% of Black Friday sales to eco-causes [Ecouterre]
  • We might look back on 2016 as the year Black Friday hit an inflection point [LeanLuxe]

OTHER TOP STORIES
  • Zara’s recipe for success: more data, fewer bosses [Yahoo!]
  • Gap’s CEO missed the brand’s biggest problem when he called creative directors “false messiahs” [Quartz]
  • Email outpacing social media in e-commerce, stoking innovation [WWD]

BUSINESS
  • Yoox Net-A-Porter Group to launch in the Middle East [Fashionista]
  • Matchesfashion.com launches 90-minute delivery service in London [WWD]
  • Is e-commerce really better for the environment than traditional retail? [BoF]

SOCIAL MEDIA
  • Is Snapchat the next Facebook, or the next Twitter? [WWD]
  • Instagram is now letting users stream Live videos that disappear as soon as they end [Wired]
  • How this quirky clothing brand uses Snapchat to sell more shorts [Venture Beat]
  • Spyder using NFC to connect with customers through social media [WWD]

RETAIL
  • Missguided unveils first standalone store in Westfield Stratford [The Industry]

TECHNOLOGY
  • The ultimate guide to Chatbots: Why they’re disrupting UX and best practices for building [Medium]
  • Uniqlo is experimenting with MindMeld’s ‘smarter bots’ on Facebook [Engadget]
  • These new adidas shoes are made from lab-grown spider silk [Motherboard]
  • Scientists have created a solar-powered fabric that would let you charge your phone with your jacket [Quartz]
  • Soon you can scan a garment’s label to find out how sustainable it is [NY Observer]

START-UPS
  • How Stitch Fix blends AI and human expertise [HBR]