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6 examples of brands winning on TikTok

If there’s one social media platform buzzing right now, it’s TikTok, a space that allows users to create and share short lip-sync, comedy and talent videos.  

With an audience of almost half a billion users in its two year existence, and a +237% monthly growth rate between 2017-2018, brands are now thinking about how they can tap into it. 

The platform, which is owned by Chinese tech giant Byedance, and was merged with Musical.ly in 2018, has proven wildly successful among Chinese consumers. This has since transferred to the US, with 2.6m actively users taking to the platform in February alone, placing it as the most downloaded app in the country during Q1. The loyalty of Generation Z and Millennials have been driving usage particularly, with 66% of users reportedly under the age of 30. 

While the likes of Snapchat and Instagram are being questioned – both in terms of popularity on the one hand, and functionality on the other, TikTok has swooped in to grab some of the key market share. Importantly, it’s doing so by thinking about functionality first – its recommendations are much more accurate than other social media platforms, for instance, meaning viewers get better content tailored to their interests, which spurs advocacy for the app further. It has also added the functionality of shopping by allowing brands to drive users to ecommerce-enabled microsites that open directly within the TikTok app. 

As a result, we’re seeing brands and retailers taking to TikTok to push products, increase engagement and drive loyalty among younger consumers. Here are six examples of those incorporating it into their marketing strategy today…

Hero Cosmetics
Hero Cosmetics holy grail patches

Direct-to-consumer skincare brand, Hero Cosmetics, utilized TikTok in its new ‘Get Ready with Me’ campaign, featuring 20 creators sharing their morning routines. The campaign was targeted at Gen Zers, and plugged into a #schoolsurvivivalkit hashtag to tie it to back to school essentials. The videos, which reached 4.3m users, had a 12% engagement rate compared to only 4.5% for Instagram, the brand said.

Uniqlo
Uniqlos #UTPlayYourWorld campaign

Apparel retailer Uniqlo teamed up with Tiktok as part of its #UTPlayYourWorld campaign to promote its 2019 spring/summer collection. Users were encouraged to upload videos wearing their favourite outfits from the collection and would be entered into a competition to get their video played in store. The campaign was available for those in the US, France, Japan and Taiwan and generated over 600m views on the platform.

Burberry
Burberry Fall 2019 campaign

Even luxury brands are jumping on the TikTok bandwagon to gain traction with younger consumers. Burberry challenged users to upload videos of themselves attempting to do a “TB’ hand gesture, reflecting the Thomas Burberry monogram newly instated from creative director Riccardo Tisci. 30,000 videos were uploaded to the platform, generating 57 million views for the brand.

NFL
NFL TikTok Campaign

The NFL signed a two year agreement with TikTok to post content on the platform, including highlights, sideline moments and behind the scenes clips. To celebrate the collaboration, a #WeReady hashtag challenge was created to encourage users to show their support for their favourite teams. The challenge is the beginning of the NFL’s strategy to engage younger consumers in sports, as only 41% of Gen Z reportedly watch sports on television, compared to 75% of Baby Boomers.

Ralph Lauren
Diana Silvers, the face of Ralph Lauren’s campaign

To celebrate the US Open Tennis Championships, Ralph Lauren used TikTok as its campaign platform of choice. Consumers were asked to share a time when they won a real life challenge, by using the hashtag #WinningRL. Ralph Lauren face Diana Silvers, an actress and tennis player, took part in the campaign with a series of three videos that made use of TikTok’s latest shopability widget that lets customers buy directly within the app. Users could discover the brand’s US Open collection, which featured polos, tennis skirts and shorts.

Chipotle
Chipotle’s #GuacDance challenge

To celebrate national avocado day, Chipotle launched a TikTok campaign called the #GuacDance challenge. The food chain called on its customers to upload dancing videos to express their love of the food. The campaign was the platform’s highest performing branded challenge in the US, receiving 250,000 video submissions.

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CoverGirl credits 1,000 women with inclusive foundation film

CoverGirl "By The Infinite"
CoverGirl “By The Infinite”

CoverGirl has launched an online video that celebrates the women who have inspired its new TrueBlend foundation, which boasts over 40 shades.

To truly do so, the brand has created a credits section to the spot that rolls for a full 13 minutes and 40 seconds, thanking all of the 1,000 women involved.

Alongside those featured in the spot, the brand has also enlisted brand ambassadors such as HBO series Insecure’s star, Issa Rae, 70-year-old model Maye Musk, and motorcycle racer Shelina Moreda, further emphasizing the diversity of both the shades of foundation and the women who will wear it.

The short film was directed by Australian director Kim Gehrig and features an array of beautiful women of all ethnicities and skin colors dancing on and off the screen in a whirlwind, with the last few seconds bringing all of them together in a staircase frame.

Written over this powerful image are the words “A foundation inspired by the infinite, made for you.”

Fenty Beauty by Rihanna arguably kickstarted the 40-shade foundation hype and led beauty giants such as L’Oreal, Coverfix, and MakeUpForever to launch or expand into new shades. CoverGirl emphasizes however that its TrueBlend foundation was not created as a reaction to a trend, but rather inspired by listening to the needs of its consumers and developing the shades and formula through their feedback.

The spot is part of CoverGirl’s overarching new approach titled “I Am What I Make Up”, which officially substituted its famous “Easy, Breezy, Beautiful” tagline in 2017. The brand has since invested in a series of campaigns where it hopes to show a more mature and inclusive identity.

Highlights of this new approach include enlisting Amy Deanna as a spokesperson, who became the brand’s first model with vitiligo.  In May this year, fitness trainer and influencer Massy Arias also showcased the brand’s mascara while doing a workout, in a message of the importance of making time for one’s self.

CoverGirl "By The Infinite"
CoverGirl “By The Infinite”