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River Island’s brave new digital tech world hits Shoreditch

River Island's Shoreditch tech hub
River Island’s Shoreditch tech hub

River Island is going tech-heavy following the opening of a new Shoreditch, London, facility this month. The high street fashion brand has opened a centre that includes both an office and “digital collaboration space” for 70 staffers.

CEO Ben Lewis said: “River Island has placed technology at the core of our strategy, implementing ground up investment and ensuring everyone within the company thinks and operates in a digital first way.

“This will be our digital collaboration. We are expanding our tech function as a whole. We are plugging into something new as we move forward, positioning our thinking and development against the very best in the tech sector. We want to be renowned in the industry as pioneers, seeking out the best people and nurturing talent.”

Privately-owned River Island is one of the most successful of the high street chains in Britain and also operates globally with over 350 stores in total, several online sites serving its domestic and international customers and a giant design team of around 90 who create all its product in-house. It has also been involved in a number of designer collaborations with higher-end labels such as Christopher Shannon and Sibling.

Last year, when River Island announced that it would open the new tech hub, CIO, Doug Gardner said it was partly about attracting the most talented people to the firm but also that he didn’t want it to be a place where tech projects are worked on in secret without full collaboration with the wider business.

At the time he suggested that different teams would work there on rotation with designers as well as techies. And Gardner also said a lot of store projects would be run from Shoreditch with the retail and marketing teams on-site.

This determination to embrace technology is a reflection of the way m-commerce has grown to be a crucial channel for retailers in just a short period of time and how the industry expects tech to shake up retail and the marketing of retail even more in the future, from chatbot customer service to augmented reality and even to robots in-store.

This post first appeared on Trendwalk.net, a style-meets-business blog by journalist, trends specialist and business analyst, Sandra Halliday

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Topshop Russia intros Kinect technology for virtual fitting room experience

Microsoft’s Xbox Kinect technology is making waves in retail. Hot on the heels of its integration in Nordstrom’s windows, comes news of it being used in the fitting rooms of Topshop Russia.

The motion sensor system, developed by augmented reality company AR Door, means anyone is able to try on clothes by waving their hand, reports Emma Barnett at The Telegraph.

Using image recognition technology, the virtual clothes then pin themselves on an image of the user.

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Digital snippets – 07/03

Dolce & Gabbana A/W 2011/12

I’ve returned from a work trip to an inbox full of digital news and launches. Here are a couple of highlights:

  • Live-streamed backstage videos and a wall of tweets at Dolce & Gabbana in Milan [Vogue.com]
  • Office celebrates launch of its first designer collaboration with PPQ with an exclusive video [Office]
  • Behind the scenes on a Uniqlo shoot with Orlando Bloom and Charlize Theron [Vogue.co.uk]
  • And not stricly speaking anything to do with digital, but an update on the Galliano story. Despite being fired from Dior following his arrest and the subsequent release of an incriminating video, his show went ahead in Paris yesterday. Reports also state the collection will go into production. [Reuters, Style.com, Vogue.co.uk]