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ICYMI: Mary Meeker’s internet trends, Balenciaga’s t-shirt meme, drones at Walmart

Balenciaga - ICYMI mary meeker internet trends meme
Balenciaga

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Mary Meeker’s 2018 internet trends report: All the slides, plus analysis [Recode]
  • Balenciaga heard you like shirts, so they put a shirt on a t-shirt for $1,300 [Mashable]
  • Walmart’s future may include in-store drone assistants and smart shopping carts [CNBC]
  • How Natalie Massenet’s new VC firm sees the future of retail [Pitchbook]
TECHNOLOGY
  • Blockchain can help authenticate ownership of fashion goods [WWD]
  • Blockchain and beauty go together, according to Tev Finger [WWD]
  • AmEx pilots blockchain-based loyalty rewards with Boxed [RetailDive]
  • Google is actually pretty good at identifying what people are wearing [Racked]
RETAIL & E-COMMERCE
  • ‘Need it, text it, get it’: How concierge service Jetblack is aiming to beat Amazon Prime [Glossy]
  • How OPI is hacking Amazon and data algorithms to improve its online site [Glossy]
  • Lululemon hits record high on revamped stores [Reuters]
MARKETING & SOCIAL MEDIA
  • Snapchat launches its first Lens that reacts to sound [Engadget]
  • How Macy’s is using its store employees and stylists as Instagram influencers to drive sales [Glossy]
PRODUCT
  • ALYX’s Matthew M. Williams reveals data-inspired Nike capsule [HypeBeast]
  • Zac Posen’s new Delta uniforms are the ultimate high-performance outfits [FastCompany]
BUSINESS
  • The Gucci-Gap divide: How luxury is winning the race for millennial spend [BoF]
  • J.Crew will relaunch this fall [Racked]
  • The changing face of fashion PR [BoF]
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business digital snippets e-commerce film mobile social media Startups sustainability technology

What you missed: Mary Meeker’s internet trends, inside 24 Sèvres, robots making our clothes

Mary Meeker delivered her annual internet trends report
Mary Meeker delivered her annual internet trends report

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news over the past fortnight.


TOP STORIES
  • What Mary Meeker’s 2017 internet trends report means for fashion [BoF]
  • Inside 24 Sèvres: LVMH opens its first multi-brand internet store [FT]
  • The case for letting robots make our clothes [Motherboard]
  • The Google Cultural Institute’s new digital archive could mean big things for fashion history [Fashionista]
  • How the luxury retail sector is using technology to remain relevant [Independent]

BUSINESS
  • What Trump’s climate reversal means for the fashion industry [BoF]
  • Mickey Drexler’s J. Crew departure marks the end of an era [Retail Dive]
  • Kering makes pledge to circular economy in aim to build sustainable practices [Glossy]
  • Mapping the benefits of a circular economy [McKinsey]

SOCIAL MEDIA & MARKETING
  • Kate Spade continues #MissAdventure campaign series [AdWeek]
  • Saks Fifth Avenue is turning to iMessage to bolster sales [Glossy]
  • Crocs thanks Instagram users for sharing with original art [MediaPost]
  • How six retailers are using chatbots to boost customer engagement (and why you should too) [ClickZ]

RETAIL & E-COMMERCE
  • What online fashion brands can learn from Amazon’s stores [Glossy]
  • This is what will happen to all the empty stores you’re seeing [Forbes]
  • The real cost of e-commerce logistics [Retail Dive]
  • How shoppers use their smartphones in stores [Retail Dive]

TECHNOLOGY
  • The Unseen has designed a t-shirt that senses climate change [Dazed]
  • Amazon patents shipping label with built-in parachute for dropping packages from drones [GeekWire]
  • Inside the production of WearableX’s first responsive yoga pant [Glossy]

START-UPS
  • Nomadic nabs $6M for its modular VR system for retail spaces [TechCrunch]
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10 things fashion retailers need to know from Mary Meeker’s 2016 Internet Trends report

Internet Trends Mary Meeker
Mary Meeker delivering her 2016 Internet Trends report

If there’s one place to get a good overview of shifting digital consumption habits, it’s from Mary Meeker, partner at Kleiner Perkins Caufield and Byers’, annual Internet Trends report. To save you having to trawl through the 200+ slides from the 2016 release, here are a handful of need-to-know insights for those in the fashion and retail space:

1. Visual platforms continue to win, particularly for those in the Millennial generation (aged circa 18-34 years old today). Leading platforms in terms of both engagement and reach include Facebook, Snapchat and Instagram.

1.MaryMeeker_socialnetworks

2. This is even more the case with Generation Z, who communicate via visuals far more so than text. They also operate more screens than their Millennial counterparts at once (five versus two), and tend to be creators and collaborators over curators and sharers.

2.MaryMeeker_GenZ

3. This visual playground is Snapchat’s world, and everyone else is just living in it. Snapchat has nailed how to host visual content in an advertising sense that works because it’s authentic, entertaining, in context and often brief, said Meeker. As a result, it now sees users playing with things like its sponsored lenses for an average of 20 seconds at a time.

3.MaryMeeker_snapchatlenses

4. Let’s not forget, when we’re talking about visual content, video plays a massive role. Its usage, sophistication and relevancy continues to grow rapidly, explained Meeker. Facebook now sees 8bn video views per day, while Snapchat is getting 10bn.

4.MaryMeeker_videoviews

5. Live video is also becoming more important. Over the past century we’ve moved from live linear viewing on the TV to on-demand streaming, to semi-live content like that of Snapchat Stories in and around 2013, to today’s “real-live” feeds via the likes of Periscope and Facebook Live. Meeker referred to the recent Chewbacca Facebook Live video, which referenced retailer Kohl’s, as “user generated content at whole new orders of viewing magnitude”. Kohl’s not only sold out of the Star Wars mask at the centre of the video, but became the leading app in the iOS app store in the US.

5.MaryMeeker_livevideo

6. Getting video right – being authentic, creative and valued through your content – is key by the way because ad blocking is also majorly on the rise. Today, 93% of internet users have or will consider using ad blocking software, according to Unruly. This software is especially a big deal in China, India and Indonesia, and around the world 420m users are now using it, which is a rise of 94% year-on-year. “If there has ever been a call to arms to create better ads, this is it,” said Meeker.

6.MaryMeeker_adblocking

7. The role of messaging apps is also growing and especially relevant for retail businesses. The secret sauce is the magic of the thread – it’s conversational, it remembers identity, time, specifics, preferences and context. Using such platforms is a boon to customer satisfaction, Meeker added, explaining that it’s also leading, of course, to commerce.

7.MaryMeeker_conversationalcommerce

8. Brands emerging in the retail space (and playing with all the aforementioned tools) are being heavily impacted and influenced by the Millennial generation, Meeker explained, with the below chart showing the sorts of companies founded by decade over the past 100+ years. Today, internet-enabled retailers, products and brands are significantly on the rise, bolstered by always-on connectivity, hyper-targeted marketing, the role of images and personalisation. StitchFix is a great example of this, said Meeker, for the fact it brings Spotify and Netflix-like discovery to fashion, with each customer getting a differentiated experience thanks to its advanced algorithm.

8.MaryMeeker_retailchanges

9. All of this also means there are numerous internet brands that have managed to reach $100m in annual sales within five years (including the likes of Birchbox, Everlane, Rent the Runway, Bonobos, Nasty Gal and more), compared to Nike, which took 14 years, Lululemon, which took nine years and Under Armour, which took eight years. “It’s fast and it’s impressive,” said Meeker.

9.MaryMeeker_internetbrands

10. Lastly, when it comes to customer service, no surprises here: social media and instant chat is preferred by Millennials than the telephone is.

10.MaryMeeker_businesscontact

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digital snippets e-commerce social media Startups

Digital snippets: Prada, John Lewis, Comptoir des Cotonniers, Sephora, L’Oréal

A round-up of the latest stories to know about surrounding all things fashion and tech:

pradasphere

  • Prada delves into visual past with Pradasphere microsite [Luxury Daily]
  • John Lewis picks iBeacons, smart-home Sonos rival, and 3D planning start-ups as final partners for JLab incubator scheme [The Drum]
  • You can now buy Comptoir des Cotonniers directly from ads on bus shelters in France [Fashionista]
  • The ROI: Sephora, Thismoment share results of Pinteresting beauty board launch [BrandChannel]
  • L’Oréal targets ads based on hair colour in online photos [AdAge]
  • ‘Vogue’ makes its Instagram shoppable with Liketoknow.it [Fashionista]
  • adidas promises to exclude consumers unless they opt ‘#allin’ to World Cup campaign [Marketing]
  • Visual search set to make world of imagery instantly shoppable [BoF]
  • Condé Nast drafts an internal ‘Magna Carta’ for native advertising [AdAge]
  • Lingerie brand turns to Snapchat for a voyeuristic, vanishing lookbook [PSFK]
  • Fruit of the Loom turns GIFs into Father’s Day gifts [AdWeek]
  • The power women who are reinventing the way you shop fashion online [Forbes]
  • Mary Meeker’s 2014 internet trends report: all the slides plus highlights [Quartz]
Categories
digital snippets e-commerce social media technology

Digital snippets: DKNY, Chanel, Mary Meeker, Karl Lagerfeld, Jaeger, Lululemon

A round-up of recent stories from around the web surrounding all things fashion and digital:

DKNY_timessquare

  • DKNY campaign combines art with augmented reality (as pictured) [Mashable]
  • Mary Meeker’s annual internet trends report highlights mobile momentum, wearables and digital China [BOF]
  • Karl Lagerfeld opens concept store complete with social media dressing rooms and wearable cash registers [PSFK]
  • Jaeger’s relaunched e-commerce site deconstructed [Econsultancy]
  • Lululemon uses digital to build local communities [L2 Think Tank]
  • Zegna group Tumblr bows [WWD]
  • Sears turning old department stores into data centres [Fast Company]
  • China e-commerce: Why Tmall works [BoF]
  • Six brands that have been busy experimenting with Google Hangouts, including Asos, Glamour [Econsultancy]