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ICYMI: Farfetch acquires Stadium Goods, the UN’s fashion climate charter, ASOS profit warning

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Farfetch acquires Stadium Goods: Why sneaker resale is becoming big business [Forbes]
  • Milestone fashion industry charter for climate action launched [UN]
  • ASOS issues profit warning as Christmas sales falter [The Industry]
TECHNOLOGY
  • China’s retailers turn to real-world surveillance to track big spenders [Wired]
  • Alexa wants you to answer questions [Cognition X]
  • Is the face-swapping robot with multiple ‘personalities’ cool or just plain creepy? [Mashable]
  • Racist, sexist AI could be a bigger problem than lost jobs [Forbes]
  • Is tech too easy to use? [New York Times]
SUSTAINABILITY & PURPOSE
  • Kering launches first ‘regenerative sourcing’ standard for fashion suppliers [Edie
  • Francisco Costa is back—with the chicest sustainable beauty brand you’ve ever seen [Vogue]
  • The first “plastic-free” supermarket aisle [BBC]
  • Lacoste joins list of brands banning mohair  [Fashion United]
  • Companies used to stay quiet about politics. In 2018, social causes became integral to their branding. [Vox]
  • Is online shopping better or worse for the environment? [WWD]
RETAIL & E-COMMERCE
  • Here’s how Nike, Alibaba and Walmart are reinventing retail [Wired]
  • The future of fashion is made-to-order, according to Farfetch CEO José Neves [Fast Company]
  • Amazon Go eyes London’s West End for first UK store [Retail Gazette]
  • Why Starbucks is experimenting with experience-based retail [Digiday]
  • E-commerce is thriving in Africa despite hurdles to the “last mile” [Quartz]
  • ‘It’s a big data game’: Startups compete to reinvent the convenience store [Digiday]
  • Lululemon expands test for 1st loyalty program [Retail Dive]
MARKETING & SOCIAL MEDIA
  • You can try on the latest Adidas sneaker drop on Snapchat [Engadget]
  • Mall of America debuts holiday AR scavenger hunt [Mobile Marketer]
  • Mr Porter launches gift assistant with Facebook Messenger [Fashion Network]
  • Lululemon and Strava team up to launch a series of virtual races [Runners World]
  • Calvin Klein kills print ads — will other fashion brands follow suit? [Footwear News]
PRODUCT
  • H&M teams up with cult brand Eytys for unisex collection [Fashion United]
BUSINESS
  • Millennial consumers rule the luxury market – how are brands coping? [SCMP]
  • Samsung’s Supreme collaboration in China is with a “counterfeit organization,” Supreme says [Quartz]
  • LVMH expands portfolio with $2.6B Belmond travel deal [Retail Dive]
  • H&M says full year sales increased by 5 percent [Fashion United]
  • Alberta Ferretti under investigation by Italy’s antitrust authority [Fashion United]
CULTURE
  • Self-Portrait is growing in the age of streetwear — without flashy logos or sneakers [Fashionista]
  • Prada pulls monkey designs following outcry over racist imagery [Complex]
  • Diversity on magazine covers increased by a record double-digit percentage in 2018 [Fashionista]

How are you thinking about innovation? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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Campaigns Events Retail social media Uncategorized

Customers chase confetti in Topshop’s snow globe activation

Topshop has installed a larger-than-life snow globe in its Oxford Circus, London, flagship and it is encouraging shoppers to enter and play for the chance win prizes. 

Any customer who feels up to the challenge can enter the installation, which will then be filled with a whirlwind of flying confetti. The more confetti the customer collects, the better prize they win. 

The installation is also meant to be a shareable experience: a camera by the entrance of the globe will be capturing the chase in a boomerang-like effect.

Everyone who takes part in the experience is a winner, says the brand, with prizes ranging from discounts to a £1,000 shopping spree in-store.

Topshop often uses its Oxford Street windows, arguably the brand’s most visible retail spot in the world, to promote launches and interactive experiences. In the summer of 2017, it introduced a virtual reality water-slide experience. In October of the same year, it celebrated the release of the second season of Netflix’s Stranger Things and a dedicated merchandise collection by transforming the entire store into scenes from the series. This time, the window became the show’s Hawkins lab where customers could test whether they also had telekinetic powers, much like the show’s protagonist, Eleven.

The Snow Globe activation will remain in-store until this Thursday (December 20).

How are you thinking about interactive retail experiences? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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Retail technology

Mall of America launches elf hologram concierge to help guide gifting

Mall of America has launched an interactive hologram called “Ellie the Elf”,  which acts as a concierge and helps advise customers on which gifts to buy their loved ones this holiday season.

Activated via voice command, customers can interact with the hologram, which lives on a screen in the shopping center, by standing next to a small control board, and speaking into a microphone. 

The experience operates much like a chatbot, going down the route of a decision tree to get to suggestions for users. When users ask “Ellie, I’m looking for a gift for my mom”, for instance, it then responds by asking further questions to determine the perfect gift.

The aim of the experience, which was created in partnership with VNTANA, is to both ease the shopping journey for customers, and create a fun interaction.

“At our core, Mall of America is an experiential retail destination,” said Sarah Townes, VP of marketing at the company. “VNTANA’s hologram technology is a great way to capitalize on our multi-channel chatbot we launched last year and provides yet another interaction for guests to experience that not only offers a fun interaction but also assistance to those searching for gift ideas this holiday season.”

When approaching the hologram, customers are also invited to find gifts via different categories of suggestions. These are broken down into women, men, teens, kids and babies, for instance, after which new categories emerge such as “tech” or “experience”. 

The concierge can then also show customers where they can find the specific items they are looking for, by explaining on which level and area of the mall they are located.

How are you thinking about interactive retail experiences? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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technology

AI ‘elves’ from IBM Watson could help with your festive shopping

The E.L.F chatbot from IBM Watson and Satisfi
The E.L.F chatbot from IBM Watson and Satisfi

Artificial intelligence is getting a kickstart for the holiday season with an elf-themed chatbot launching at Mall of America.

E.L.F, or Experiential List Formulator, is an IBM Watson-enabled platform, created in collaboration with Watson developer partner Satisfi, which helps visitors plan a more personalised shopping experience. It understands and interprets their queries using the Watson Conversation API and AlchemyLanguage API, both through Facebook Messenger or online on mobile and desktop via elf.mallofamerica.com.

Visitors to the shopping centre in Bloomington, MN, are guided through a series of questions from E.L.F to understand things like how much time they have and what activities they prefer. The service then presents them a series of suggestions, including ideal stores, theme park rides and shows.

The pilot programme aims to better understand, connect with, and create superior experiences for in-store shoppers, according to Don White, CEO of Satisfi. Head over to Forbes to find out more.