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From holograms to responsible packaging: 10 must-read retail innovation lists

This year has seen continued breakthroughs in retail innovation, with brands exploring new ways to interact with consumers, whether that’s through the physical store, virtual spaces, or new touchpoints like vending machines. 

2019 has also been an impressive year for sustainable innovations, with everything from creative store design and technological transparency, to responsible packaging solutions and the rise of rentals.

Here, we reflect on 10 of our must-read retail innovation articles from the year.

8 brands deploying vending machines as smart retail solutions
Mulberry x Current Global Vending Machine

Artificial intelligence, social media buzz and customer acquisition tools are just a few of the strategies behind vending machines being used as a key part of today’s retail experience. In this story we explore how the technology has been applied to brands including Mulberry and Adidas.

4 technologies aiding in-store navigation
Gatwick’s in-app navigation

Big box retailers including Walmart’s Sam’s Club, Home Depot, Lowe’s and Target are using a variety of interesting wayfinding technologies to improve customer navigation inside the physical store. This piece dives into the role of innovation for more efficient customer journeys.

5 brands pushing conversions through virtual storefronts
Lego’s AR-activated experience

Brands including Macy’s and Lego are using virtual experiences in physical locations to provide shoppers with the benefit of an interactive in-person experience without needing to carry inventory. Here, we look at how these “invisible” or augmented reality storefronts are driving sales, collecting data and boosting branding efforts.

7 ways fashion brands are harnessing hologram technology
Alexander McQueen’s hologram show

The fashion industry has been experimenting with holograms for some time, using them as both elaborate marketing techniques, as well as more immersive in-store opportunities aiming to drive brand engagement. In this piece, we take a look back at some of the best use cases from the likes of Alexander McQueen and Ralph Lauren.

9 brands pushing sustainable store design
Ganni’s sustainably designed store

With sustainability an increasing priority on the agenda for fashion and retail businesses around the globe today, attention is also turning to their brick-and-mortar stores – how they’re resourced, designed and constructed. Here we explore how the likes of Stella McCartney through to Ikea are approaching it.

4 innovative retail fulfilment methods to know
Ford’s delivery robot

With the on-demand economy continuing to fuel consumer desire for instant gratification, innovation in delivery continues to rise, from crowdsourcing to the latest in robotics. Explore how tech solutions are shaping efficiency in the last mile, here.

7 brands regaining consumer trust through transparency
‘I made you clothes’ campaign

Enabling transparency is a key focus for fashion businesses today, but with rising concerns of greenwashing – from misleading PR-led campaigns to the increase of fake news – consumer trust is at an all-time low. As a result, brands are having to work harder than ever to prove their authenticity in the matter.

5 brands using gamification to drive shopping
Nike’s React Land game

Brands and retailers are jumping on the growth of the gaming market and increasingly using ‘play’ mechanics as a way to encourage shopping. Here we dive into why gamification is estimated to be a $40bn market by 2024 and explore those making the most of it already.

4 effective ways brands are tapping into the rental market
Ba&sh’s NY store

The rental market boom is sending a clear signal to brands struggling to survive in the current retail climate: it is time to adapt to changing purchase behaviors, or risk losing market share. In this piece we look at the varying benefits of stepping into this space, from sustainability to data capturing.

8 brands turning to responsible packaging solutions
Toad&Co partnered with LimeLoop

The rapid rise of the e-commerce era has seen an equally colossal increase in plastic packaging used by brands around the world, something those at the forefront of sustainability are now looking to change. Check out some of the best alternatives introduced by the likes of PVH to MatchesFashion.com.

How are you thinking about innovation? The Current Global is a transformation consultancy driving growth within fashion, luxury and retail. Our mission is to solve challenges and facilitate change. We are thinkers and builders delivering innovative solutions and experiences. Get in touch to learn more.

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5 brands tapping virtual storefronts to drive engagement and push conversion.

Brands are using virtual experiences in physical locations to provide shoppers with the benefit of an interactive in-person experience without needing to carry inventory.

These “invisible” or virtual storefronts – usually in the form of augmented reality content visible via smartphones – are being used to drive sales, collect data and boost branding efforts. At a time when physical retail is struggling, such mobile initiatives aren’t just eye-catching, they’re more convenient by providing curated products that can then be delivered on demand. 

To date, we’ve seen brands doing everything from collaborating with artists and social media platforms to creating personalized assortments using such virtual setups. Shoppability is key. Here’s a highlight of some of the more recent success stories…

Havaianas
Havaianas’s boardwalk virtual store

Early this summer, footwear brand Havaianas launched a virtual storefront focused on driving sales for one day only. Located on the Venice Beach boardwalk in Los Angeles, shoppers passing by a colorful mural discovered it was actually a virtual pop-up store. Snapping a photo of the designs they liked directed them to a shoppable microsite at  StepIntoSummer.com, revealing a curated style guide with various tips on what to buy. 

The concept was powered by Google’s Cloud Vision AI platform, which helped Havaianas pair merchandise with colors from the mural – a big step up from QR codes. The brand collaborated with street artist Buff Monster on the mural and featured fashion tips from stylist Tara Swennen.

Lego
Lego’s augmented reality store

To promote its first limited-edition clothing line for adults, Lego opened a pop-up shop with a twist in February: the store was entirely empty. Shoppers in London’s Soho neighbourhood arrived to find a Snapcode (a QR code for Snapchat) displayed on a pedestal. Scanning the code with their phones then surrounded them with a virtual storefront in AR. 

Customers could choose between three different types of merchandise – sweatshirts, caps and t-shirts – and view them on a Lego character. The pieces then sold through an integrated “Shop Now” feature on Snapchat, which led shoppers through to a dedicated e-commerce page that displayed the products on a real-life model, enabling them to choose their size before completing purchase.

Macy’s
Macy’s Santa Monica Pier displays

Macy’s partnered with Pinterest to display scannable Pincodes at vibrant gathering spots in the US, such as Central Park in New York and the Santa Monica Pier in LA. Scanning a code took shoppers to a Pinterest board curated with ideal summer looks for their location with links to the online store. 

Unlike most immersive retail experiences that are fixed to a specific location, or indeed online only, this campaign was designed to inspire customers with virtual catalogs that meet them where they are. 

Nike
The Nike Air Jordan III “Tinker” sold out on Snapchat

Nike is another that has been experimenting with the idea of using specific virtual spaces to release new products. In 2018 it also used Snapchat, this time to release its Air Jordan III “Tinker” for those in attendance at the NBA All-Star after-party only.

 Achieved via a partnership between Nike, Snap, Darkstore and Shopify, users could scan exclusive Snap codes to buy and receive the shoes by 10:30pm that same night. All of them sold out within 23 minutes.

Outdoor Voices
Outdoor Voices augmented reality experience

Austin-based activewear brand Outdoor Voices launched an augmented reality app experience at SXSW in 2018 that encouraged fans to get outdoors to find particular virtual products in the middle of the park. Once discovered, users could explore them in 360-degrees, find out more information as well as click to purchase.

How are you thinking about new technology? The Current Global is a transformation consultancy driving growth within fashion, luxury and retail. Our mission is to solve challenges and facilitate change. We are thinkers and builders delivering innovative solutions and experiences. Each of the rules referenced above is matched by one of our products and services. Interested in how? Get in touch to learn more.

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Shopify’s $6.6m sustainability fund, TikTok’s global rise, the new lure of the mall

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Shopify looks to fight climate change, commits $6.6 million to new sustainability fund (BetaKit)
  • The strategy behind TikTok’s global rise (Harvard Business Review)
  • Can rollercoasters and a bunny garden lure shoppers back to the mall? (BoF)
  • Germany unveils Green Button: what you need to know about the worlds first sustainable textile label (Fashion United)
TECHNOLOGY
  • Pentland brands trials AR app (Drapers)
  • How technologies like RFID elevate the customer experience (Fashion United)
  • Luxury retailers are ladling on perks to please ultra-rich clients (Wired)
  • Coca-Cola cans activate animated stories in AR (Mobile Marketer)
  • Entrupy is an app that helps authenticate your grails (Highsnobiety)
  • McDonald’s uses AI for ordering at drive-throughs (BBC News)
SUSTAINABILITY & PURPOSE
  • How designers are trying to make NYFW more sustainable (Nylon)
  • Gucci vies to be even greener (NYT)
  • Stella McCartney pens an urgent letter to the fashion industry (The Times)
  • Biodegradable clothes may fix fashion’s huge waste problem (Wired)
  • Second-hand fashion hits £187m on eBay (Fashion United)
  • Harvey Nichols dips a toe into the circular economy (Vogue Business)
  • H&M announces initiative to increase e-commerce sustainability (Fashion United)
  • Sainsbury vows to halve plastic packaging by 2025 (Retail Gazette)
RETAIL & E-COMMERCE
BUSINESS
  • Philip Green’s Topshop & Topman report £505m loss (The Guardian)
  • New York’s Fashion Week revamp: did it work? (BoF)
  • New MD at Net-a-Porter (Drapers)
  • C&A files to begin IPO Process in Brazil (BoF)
  • Q&A with Mark Parker, CEO of Nike (Fast Company)
MARKETING & SOCIAL MEDIA
  • ‘We’re doing an evolution’: Inside Playboy’s extreme makeover (Digiday)
  • In London, is Extinction Rebellion out-marketing fashion? (BoF)
PRODUCT
  • Kim Kardashian’s Skims solutionwear launches online (Fashion United)
  • Duchess of Sussex’s new charity workwear collection (Vogue Business)
CULTURE
  • James Scully calls out ‘distressing’ treatment of models at NYFW (Dazed)
  • Macy’s announces 5-point plan to promote diversity and inclusion (Fashion United)
  • How to prevent your company from cultural appropriation (Forbes)
  • How cancel culture is affecting brands (Digiday)
  • PrettyLittleThing champions diversity at NYFW (Fashion United)
  • CurvyCon proves the future of fashion is fat (Fashionista)
  • M&S presents sunflower lanyards to support customer with disabilities (Retail Gazette)

How are you thinking about innovation? The Current Global is a transformation consultancy driving growth within fashion, luxury and retail. Our mission is to solve challenges and facilitate change. We are thinkers and builders delivering innovative solutions and experiences. Get in touch to learn more.

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ICYMI: UK gov rejects sustainable recommendations, celebrating Karl, GenZ and TikTok

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • UK ministers reject plans for 1p per garment levy to tackle fast fashion [The Guardian]
  • ‘Karl for ever’: a joyful celebration of Karl Lagerfeld’s legacy [WWD]
  • Gen Z loves TikTok. Can fashion brands learn to love it too? [BoF]
  • How a £1 bikini revealed the changing shape of fast fashion [The Guardian]
TECHNOLOGY
  • The world is a mess. We need fully automated luxury communism [NY Times]
  • John Lewis to trial VR experience in shops [Fashion Network]
  • Amazon deploys ‘Pegasus’ robots in sortation centers [Retail Dive]
  • Training a single AI model can emit as much carbon as five cars in their lifetimes [Technology Review]
SUSTAINABILITY & PURPOSE
  • H&M called out on “illegal” sustainability marketing [Eco Textile]
  • Net-a-Porter has started telling customers which brands are sustainable [The Independent]
  • More than half of British and American consumers want a more sustainable fashion industry [i-D Vice]
  • Prada sets goal to phase out virgin nylon by 2021 [BoF]
  • Ralph Lauren unveils new sustainability goals [WWD]
  • Banana Republic announces waterless dyed denim for 2020 [Fashion United]
  • Why we can’t relax about vegan leather [Vogue Business]
  • The North Face teams with National Geographic for upcycled plastic line [Fashion United]
  • Asos unveils ‘responsible edit’ [Drapers]
RETAIL & E-COMMERCE
  • Verishop’s plan to be the Amazon of “affordable luxury” [Vogue Business]
  • Carrefour opens store with facial recognition and sensors [Retail Dive]
  • Pablo Isla defends ‘integrated model’ as a way to differentiate Inditex [Fashion Network]
  • Backstage and Story are very pretty. But, will they lure shoppers to Macy’s? [Retail Dive]
  • Gamification: the future of luxury retail in China [Jing Daily]
MARKETING & SOCIAL MEDIA
  • The AI-driven social media network hailed as the next Tumblr [Dazed]
  • Mountain Hardwear launches AR app to bring outdoor gear to life [Retail Dive]
  • The future of marketing is bespoke everything [The Atlantic]
  • Mulberry bases new marketing campaign on British pub culture [Fashion Network]
  • MAC Cosmetics tries on YouTube’s newest AR ad formats [Retail Dive]
PRODUCT
  • Dolce & Gabbana becomes the first luxury fashion house to extend sizes [Fashion United]
  • Adidas and Ikea to develop products for home workouts [Fashion Network]
BUSINESS
  • Unilever acquires beauty brand Tatcha for a reported $500 million [AdWeek]
  • Chanel dispels rumors of sale after announcing a strong financial year [Fashion United]
  • Mulberry falls into the red [Drapers]
  • Kenzo parts ways with creative directors Humberto Leon and Carol Lim [WWD]
  • Topshop owner’s fall is fastest in UK high street memory [Vogue Business]
  • Revenue jumps 39% at Boohoo Group [Drapers]
CULTURE
  • Unilever boss warns of dangers of ‘woke-washing’ in ad industry [Sky News]
  • As drag goes mainstream, queer fashion designers reap business benefits [Fashionista]
  • It’s long overdue for fashion to think about people with disabilities [Hypebeast]
  • Streetwear’s big opportunity: women [BoF]

How are you thinking about innovation? We’re all about finding you the perfect partners to do so. Current Global is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more. 

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ICYMI: Apple’s AR headset, Calvin Klein shutters luxury business, Diesel USA goes bust

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Apple could launch augmented reality headset in 2020 [TechCrunch]
  • Calvin Klein to close luxury collections business [The Guardian]
  • Diesel USA files for bankruptcy in thriving denim cycle [WWD]
TECHNOLOGY
  • Smart speaker ownership jumped to 40% in 2018 [Retail Dive]
  • 7 tech activations that stood out this fashion week season [TheCurrent Daily]
SUSTAINABILITY & PURPOSE
  • Burberry teams with U.K. charity smart works to dress women in need [WWD]
  • H&M donates 200 thousand dollars for International Women’s Day [Fashion United]
  • Bloomingdale’s debut Good for the Globe pop-up [Fashion United]
  • Estée Lauder expands sustainability goals [WWD]
RETAIL & E-COMMERCE
  • Pinterest’s new shopping feature connects retailers with consumers [Fashion United]
  • Rent the Runway and West Elm launch data-informed home rental collection [TheCurrent Daily]
  • Macy’s uses AR to make its stores “an amazing place to shop” [Fashion United]
  • Google reveals shoppable Google Image ads at Shoptalk [WWD]
  • Barneys courts younger shoppers with cannabis products, new campaign [AdAge]
  • Fitbit signs on Adidas, Blue Apron, Deezer for new rewards program [Mobile Marketer]
MARKETING & SOCIAL MEDIA
  • Farfetch unveils new content-driven website [Fashion United]
  • Dior adds AR filter with Instagram [WWD]
  • T.J. Maxx gamifies pop-up experiences via Instagram [Marketing Dive]
  • Why beauty companies are making a play for SXSW [Glossy]
PRODUCT
  • Rapha launches custom cycling kits on demand [TheCurrent Daily]
  • KITH & Estée Lauder debut new skincare products [Highsnobiety]
  • Dover Street Market stands behind cultured diamonds [WWD]
  • Bonobos debuts women’s collection, male allyship campaign [Retail Dive]
BUSINESS
  • Abercrombie & Fitch plans to close up to 40 stores this year [Retail Dive]
  • JD sells TopLife business to Farfetch China for $50 million [Jing Daily]
  • LK Bennett collapses to become latest high street fashion victim [The Industry]
  • Is there a Bobbi Brown after Bobbi Brown? [BoF]
CULTURE
  • A talk with Lebron James convinced Nike’s co-founder to approve the Kaepernick ad [TheCurrent Daily]
  • At 60, Barbie has no discernible personality, and that is the best thing about her [Quartzy]
  • What Troye Sivan’s Glossier campaign says about gender in beauty ads [Dazed]
  • At home in my hijab: How the internet helped me embrace modest clothing [CNET]

How are you thinking about innovation? We’re all about finding you the perfect partners to do so. The Current Global is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more. 

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The future of retail is collaboration, says Story’s Rachel Shechtman

If the future of retail could be summed up in one word, it is collaboration, says Story founder and Macy’s brand experience officer Rachel Schechtman. Speaking at a panel chaired by Macy’s CEO Jeff Gennette at NRF’s Big Show in New York today, Shechtman outlined how she is translating her successful retail concept to the American company 18 months into the new role, with a key focus on curation and scalability.

Working with such a large legacy retailer comes with a different set of challenges, but for Shechtman, it is important to retain the parameters that she applies to her successful NY-based concept, where its theme and product assortment changes every six weeks. Collaboration for her isn’t ever about simply merchandise, but rather strategic partnerships that become part of the storytelling Story has become known for.

When choosing a partner, she asks three questions: will this partner add authority and authenticity to the category in which they exist? Do they create a product that is relevant to a subset of men, women or children? And lastly, do they like them? The latter might sound simple, but when doing things that are pushing the envelope, it is important to have affinity with who you’re working with, she says.

There is no one-size-fits-all mentality to her approach, however, and the most important litmus test is: are customers receiving an experience the they cannot get on their couch? Focusing on strong staff training and visual merchandising allows the retailer to create a story around the product which will undoubtably lure the customer into the physical space, she says.

Shechtman has been attending the Macy’s university, she says, since beginning her new role, understanding how the brand’s culture and DNA affects the retail experience. Her in-house team is focused on three main strategies in order to translate the success that Story has achieved, but at a much wider scale. Firstly, they are looking at how to show up differently for their customers, presented within a Macy’s environment, both by testing and creating new processes. Secondly, engaging with 300+ colleagues within the organization and allowing them to become co-creators of this new experience in order to make it sustainable and scalable in the long run. Lastly is the important piece of partnerships, and how to maintain that value proposition when working with a company that has millions of social followers and store windows all over the country.

With internet democratisation and customer needs changing, collaboration and learning from what other businesses can offer is the way forward, concludes Shechtman. It’s about always thinking strategically about who you work with, and what the end result means for the customer experience.

How are you thinking about retail innovation? We’re all about finding you the perfect partners to do so. TheCurrent Global is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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Ulta and Cosmopolitan team up with Perfect Corp. on virtual try-on at CES 2019

Beauty retailer Ulta and Cosmopolitan magazine are working with beauty software company Perfect Corp. to give consumers virtual try-on experiences, as announced at CES 2019 in Las Vegas this week.

Using Perfect Corp.’s YouCam app, Ulta customers will be able to virtually try on hair colors with the help of an in-store associate as part of its salon service.

“Our partnership with YouCam will give us insight about how augmented reality experiences can complement the services we offer in Ulta Beauty stores,” says Prama Bhatt, Ulta’s svp of digital and ecommerce at Ulta. “This represents a nice merging of physical, digital and emotional experiences.”

Meanwhile, Cosmopolitan is continuing its partnership with YouCam after introducing an AR feature to its print magazines last September where consumers could scan an image of a beauty product to virtually try it on, and proceed to purchase on Macys.com.

“My goal is to deepen the connection between Cosmo and its readers by constantly making our content more responsive to what they’re craving right now,” said Cosmopolitan’s editor in chief, Jessica Pels. “Because of who our audience is — Millennials holding the magazine in one hand and their phone in the other — that means bringing interactivity to our pages through projects like our partnership with YouCam, which brings a virtual try-on experience right into our pages.”

At the show, Perfect Corp. also introduced Beauty 3.0, a new suite of products that includes AI product recommendation and finders, as well as skin diagnostics and the aforementioned hair color matching tool.

How are you thinking about innovation? We’re all about finding you the perfect partners for your innovation strategy. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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Fred Segal launches online virtual shopping experience

Fred Segal partners with Mastercard and Refinery29
Fred Segal at Refinery29’s 29Rooms

Fred Segal has teamed up with Mastercard to introduce a virtual shopping experience that will launch exclusively from Refinery29’s 29Rooms concept in Los Angeles.

The initiative allows shoppers to explore the three-dimensional physical store as if they are there in person, through any online browser. This enables them to navigate the space as they would in real life, rather than by using search terms and category breakdowns to scroll through product pages, as well as interact with different brands and engage with digital content curated by the retailer.

“Fred Segal has always been at the forefront of experiential retail. From our inception, our curated offerings made the store a must-shop destination in Los Angeles,” said John Frierson, president of Fred Segal. “Having an online presence is of course an essential part of business, however at Fred Segal we rarely do things the traditional way. We’re thrilled to be the first major retailer to create a truly experiential online shopping destination.”

The experience is backed by Mastercard and Next Retail Concepts. It also allows frictionless, secure payments to occur through the same environment by integrating with the merchant’s existing e-commerce platform.

“At Mastercard, we’re using our products and services to create solutions for retailers that allow them to meet the ever-growing expectations for a frictionless, customized experience, across any channel or connected device,” said Sherri Haymond, executive vice president of digital partnerships at Mastercard.

The companies have curated an exclusive collection of holiday gifts shoppable only online. The experience at 29Rooms will otherwise come to life in Los Angeles from December 5-9.

Retailers have been exploring the use of 3D simulations for retail for some time. In 2015, Harvey Nichols in the UK created a virtual version of their new store, allowing anyone to take a tour of the space themselves at home. Others including Macy’s and Walmart have been experimenting with virtual reality for retail, trialling initiatives that allow for immersive experiences facilitated by VR headsets. A successful example of both experience and conversion rates remains to be seen.

How are you thinking about retail innovation? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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Editor's pick Retail technology

Macy’s celebrates the holidays with plethora of interactive experiences

Macy's new holiday campaign, Space Station
Macy’s new holiday campaign, Space Station

Macy’s is deploying technology and personalization to celebrate the holiday season, allowing consumers to find their perfect gifts through online tools and offline experiences.

On Instagram, the American department store is creating personalized gift guides in the form of Instagram carousels targeting specific recipients, such as a user’s friend or family member. To join they will have to answer questions about their interests and price range, for the Instant Gift Guide to generate a list they can swipe through, with the final frame being shoppable.

Meanwhile on Pinterest, Macy’s is creating a 360-degree tool that allows users to experience being inside a miniature snow globe that alludes to an element of its holiday commercial, Space Station. The globe will be filled with colorful holiday decor and enable users to pan around to find gifts and inspiration hidden within the scene. Customers will be able to shop their finds as well as share wish lists and send items to themselves.

The use of technology will expand online, as the retailer promotes new ways to trial beauty and visualize furniture. In approximately 50 stores nationwide, the beauty department will introduce an augmented reality mirror for instant try-ons, which will also showcase more than 250 beauty products. The mirror experience will be triggered when the consumer looks into a camera, allowing them to try on different shades from eye shadow to lipstick.

The beauty department at Macy’s most icon store, at Herald Square in New York, is also getting a makeover with the Instagram consumer in mind: the retailer has launched a 270-square-foot space that allows shoppers to discover brands in new ways and snap and share. The space is anchored around revolving themes, with the current one, titled “Beauty on Display”, being set up as a luxury boudoir where visitors can snap photos near a claw foot bathtub as well as shop for products.

As for furniture, Macy’s is following many home goods retailers and deploying virtual reality to enable store visitors to visualize furniture in their homes. The “See Your Space IRL” experience, available in select stores, lets shoppers virtually design their living spaces and place Macy’s furniture within it. Through VR headsets, they can then step into the virtual spaces to help them make more informed decisions.

Small business showcase by Facebook and Macy's
Small business showcase by Facebook and Macy’s

Lastly, the updated Macy’s app will serve as a connected hub so customers can get their goods seamlessly. For instance, it will allow shoppers to scan items while they shop and check out through self-serve machines, thus avoiding the holiday crowds.

The retailer is also diversifying its merchandise offering in order to tap into a broader and more connected consumer. For example at its now year-old The Market @ Macy’s space at selected stores, it is teaming up with Facebook to provide small businesses and e-commerce brands the opportunity to sell in real life during the holidays.

How are you thinking about retail innovation? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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Cosmopolitan adds shoppable virtual try-on to print mag

Cosmopolitan
Cosmopolitan

Cosmopolitan magazine is adding a shoppable virtual try-on capability to its print issues that will enable readers to experiment with beauty looks and then buy them via Macy’s.

The feature is being launched in partnership with the US department store, which is also rolling out the technology in store.

A Cosmo reader must download selfie camera app YouCam and scan specific cosmetics featured on the magazine, to then be able to superimpose looks on their faces. The looks are then shoppable via Macy’s online.

The move comes off the back of research that shows 73% of readers want to be able to try on products featured in the magazine virtually, Cosmopolitan publisher Donna Lagani notes. She also mentions that the average millennial takes around four selfies a week.

The new feature launches in partnership with Macy’s in the magazine’s October issue, with new looks rolling out every month thereafter.

Cosmopolitan has increasingly developed tools to bridge the gap between its print issues and the digital sphere, in order to engage with its young, mobile-savvy audience. In 2015, it became Snapchat’s partner when the social media app launched the Discover feature promoting content such as Live Stories to immense success. At the time, its Discover stories were shared up to 1.2m times a day, while receiving on average 3m views overall.

The move also comes heavily off the back of huge growth in augmented reality beauty try-on from brands across the industry. Most notably is the recent acquisition of startup Modiface by L’Oréal. Being able to experiment with different make-up in a virtual sense is becoming increasingly commonplace as a result.

How are you thinking about digital engagement? We’re all about finding you the perfect partners for your innovation strategy. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.