business Podcast product Retail

Dirty Lemon on feeding a constant need for newness

“We’re operating under the thesis that billion dollar brands will not exist in the future,” says Zak Normandin, founder and CEO of Iris Nova, the company behind wellness drink brand, Dirty Lemon, on the latest episode of the Innovators podcast by the Current Global.

“I know Dirty Lemon isn’t going to be popular in a few years. And I want to already have three type of products in the pipeline that we’re launching right now, because consumers are very transient in their decisions to buy products,” he explains.

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Dirty Lemon launched in 2015 and quickly gained the type of cult following that only brands born online manage to achieve. It did so through a mixture of being at the right place, at the right time – in this case, right in the middle of the wellness boom – and carefully crafted branding that positioned it as a lifestyle offering, rather than just a product.

But Normandin, a CPG entrepreneur at heart, has much bigger plans than creating fleeting frenzy around a single product line. From inception, his Instagrammable bottles could only be bought online, with purchase being completed via text message. In 2018, it launched the Drug Store, an unmanned retail concept where customers could pick up a Dirty Lemon drink and simply walk out, texting to complete their purchase as they did so. This innovative retail model, alongside a stream of new product launches happening over the next few months, demonstrates Normandin’s ambitions to keep reacting to customer needs and behaviors before they move onto the next hot thing.

During this conversation, recorded at this year’s SXSW at the Current Global’s Innovation Mansion, Normandin also share with Liz Bacelar the new products launching under the Iris Nova family, what the retail experience is doing to inform future product development, and how Coca Cola is not only one of the brand’s biggest investors, but also its competitor.

Catch up with all of our episodes of the Innovators podcast by the Current Global here. The series is a weekly conversation with visionaries, executives and entrepreneurs. It’s backed by the Current Global, a consultancy transforming how consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.