In a bid to make money beyond ad revenue while raising brand awareness, editorial companies including Buzzfeed, New York Magazine and Good Housekeeping all recently launched physical retail stores in the US.
Merging content and commerce has long been a topic of discussion within the industry, both from how brands are thinking about their editorial voice, and – in this instance – how media businesses are monetizing their content prowess.
That’s meant all manner of e-commerce entities especially, but numerous experiments in the space have been met with mixed results. NET-A-PORTER may have nailed how to do content both online and offline, for instance, but Style.com in return flopped at the first hurdle when it shifted to a commerce model.
Others however have steamed ahead and found legs in this space balancing both angles. Marie Claire’s beauty store, Fabled, launched in 2016 and continues with a successful online and brick-and-mortar store in London.
Read on to find out how Buzzfeed, New York Magazine and Good Housekeeping are similarly thinking about physical retail experiences in order to capture consumer attention.
Online news and media outlet Buzzfeed opened a toy shop called Camp in December. Located in the Flatiron District of New York, the space also has an experiential area that’s ready for Instagram-worthy photos. With rotating decor that changes every few months, ‘Summer camp’ is the first theme chosen for the store. Think of a “campitheater”: a sports field, a dance hall, some real bunks, a radio lab, and even s’mores ice cream sundaes by Milk Bar.
Good Housekeeping ‘s GH Lab pop-up
Good Housekeeping magazine opened a three-month pop-up at the Mall of America in Minneapolis that capitalized on the busy holiday shopping period by running until December 30. Called “GH Lab”, the store offered only one item per product category. Unlike regular retailers that sell several brands of the same item, each pick was tested and recommended by experts from the GH Institute. The shoppable showroom had more than 40 curated products, and most of them had earned the Good Housekeeping Seal, which provides buyers with a two-year limited warranty guaranteed by the magazine.
The store was cashless, with all merchandise shoppable through Amazon’s app and its SmileCode scanner. Shoppers used their smartphone’s camera to scan a code that went straight to Good Housekeeping’s Amazon seller page where they could place an order for home delivery.
New York Magazine’s The Strategist
The Strategist, New York Magazine’s product recommendation site, also opened its first pop-up for the month of December, this time in Soho, New York. The store curated beauty brands and products, including haircare, bed sheets, and self-care products. The space also hosted events, including a beauty panel with The Cut’s beauty director Kathleen Hou, and offered workshops and free blowouts.
With so many other publishers playing in the product review and recommendation field, Camila Cho, General Manager of e-commerce for New York Media, said the pop-up was an opportunity to raise brand awareness. “Offline allows more flexibility to showcase our brand personality and how we are different,” said Cho in an interview for Fipp.
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