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Aerie pushes empowerment with new product, campaign and experience

Aerie - "Bras make you feel real good"
Aerie

Aerie is launching a 360-degree campaign that aims to create a positive environment for women to shop and feel good about themselves.

The initiative, titled “Bras make you feel real good”, includes advertising, a new bra collection and a reinvented shopping experience, all of which aid the brand’s mission to promoting female empowerment and inclusivity.

Speaking of the brand’s overarching message of empowerment in January, Jennifer Foyle, Aerie’s global brand president, said: “At Aerie, we believe in authentic, real beauty and never airbrush our models.” Adding: “Now, more than ever, we want to encourage women everywhere to feel empowered to embrace their own unique qualities and beautiful REAL selves.”

The unretouched print campaign features a cast of 57 real women, which includes contest winners such as a cancer survivor, a woman with a colostomy bag and a woman with an insulin pump, as well as Olympic gymnast and sexual abuse survivor Aly Raisman.

In-store, the experience translates into two new consumer-facing features: a new bra fitting process titled Best Fit Finder (BFF) that provides a less invasive tool to finding the perfect bra fit; and in the fitting room, encouraging consumers to leave sticky note affirmations behind for the next woman to see, not too dissimilar from an experience found at mirrors in their Soho, New York flagship.

Moreover, the initiative also includes staff training: the brand has implemented a body confidence training campaign for its store team in partnership with the National Eating Disorders Association (NEDA), which is designed to create a judgement-free zone during the shopping experience.

To accompany the #AerieReal campaign, the American Eagle-owned brand is launching a new bra collection that includes products such as The Real Happy™, Real Me™ and Real Power™. All styles feature enhanced details such as softer fabric, removable padding and j-hooks for easy adjustments.

Appealing to real women both in its communication strategy and in-store experience, has worked in the Pittsburgh-based brand’s favor, as it announced a same-store sales growth of 38% in the first quarter of 2018, adding to a 25% increase in 2017.

The success reflects a clear appetite for realistic messaging, one which brands such as Victoria’s Secret have failed to swiftly respond to – in comparison, L Brands’ (the group that owns the lingerie company) stock has fallen by more than 45% in 2018.

Are you thinking innovatively enough in your brand messaging? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

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Retail technology

Mango launches digital fitting rooms

Mango digital fitting room
Mango’s digital fitting room

Mango is the latest fashion retailer to be exploring digital fitting rooms, creating an “Internet of Things mirror” in partnership with Vodafone and Jogotech.

The experience allows shoppers to scan the tags in the items they have brought in to see suggestions of pieces that would complete the look, as well as be able to request different sizes and colors of the ones they’re trying on. Sales associates are alerted via a digital watch.

The mirrors currently exist in the brand’s new flagship store in Lisbon, and is being tested in other cities worldwide. The aim is to roll the digital fitting rooms out to all of the company’s top stores.

According to the team, this is the first phase of a digital transformation project for Mango designed to create new ways for customers to engage and relate to the brand.

Mango’s chief client officer, Guillermo Corominas, said: “This is a really exciting project for Mango. We see the future of retailing as a blend of the online and the offline. These new fitting rooms are another step in the digital transformation of our stores to create a whole new experience for our customers.”

Vodafone’s director of Internet of Things, Stefano Gastaut, added: “This project helps put more power at the shopper’s fingertips and will bring Mango closer to its fashion conscious shoppers and offer them more options and experiences than a conventional fitting room.”

Other retailers experimenting with this sort of technology have included Rebecca Minkoff, Ralph Lauren and Tommy Hilfiger. The latter has made it a standard part of the refit of its Regent Street store, dubbed its “store of the future” in London.

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business digital snippets e-commerce film social media Startups technology

What you missed: Amazon Fashion developments, the Farfetch and JD.com deal, London’s smart street

Amazon Prime Wardrobe - Amazon Fashion
Amazon Prime Wardrobe

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news over the past fortnight.


TOP STORIES
  • Will Amazon eat fashion? [BoF]
  • Farfetch boss hails US$397m tie-up with JD.com, says partnership will speed up luxury fashion portal’s growth in China [SCMP]
  • World’s first “smart street” launches in London [The Industry]
  • For brands, fitting rooms are the key to unlocking valuable customer data [Glossy]

BUSINESS
  • Why Walmart bought Bonobos [BoF]
  • Inside the costly fashion faux pas that was ill-fated Style.com [Telegraph]

SOCIAL MEDIA
  • Amazon Pay rolls out its first payments integration on Instagram [GeekWire]
  • Fashion retailers are reconsidering their chatbot strategies [Glossy]

MARKETING
  • The xx’s new music video is also a Calvin Klein ad [Campaign]
  • Asos praised for using ‘natural’ unretouched images of models [The Drum]
  • Has Unilever’s ambition to eradicate gender stereotyping from its own ads been successful? [The Drum]

RETAIL & E-COMMERCE
  • Why retail flagships are running aground [AdAge]
  • In the Amazon era, debating the store of the future [Glossy]
  • Amazon, now a physical retailer too, is granted an anti-showrooming patent [TechCrunch]

TECHNOLOGY
  • Why retail labs are toast [AdAge]
  • Survey: 45% of retailers plan to use AI in next 3 years [Retail Dive]
  • How L’Oréal uses virtual reality to make internal decisions at its New York HQ [Glossy]
  • Google Glass is apparently back from the dead, starts getting software updates [ArsTechnica]

START-UPS
  • Stitch Fix has hired a new CFO. An IPO probably comes next [Recode]
Categories
business data digital snippets e-commerce film social media Startups sustainability technology

What you missed: Amazon’s big data ambitions and on-demand textiles, Facebook’s VR, a sustainability deep dive

Amazon's Echo Look
Amazon’s Echo Look

A round-up of everything you might have missed in relevant fashion business, digital comms and tech industry news over the past fortnight.


TOP STORIES
  • Amazon’s big data fuelled fashion ambitions [TechCrunch]
  • Amazon wins patent for on-demand textile manufacturing [Retail Dive]
  • Facebook launches VR project Facebook Spaces [The Drum]
  • Tech tackles the fitting room [Racked]

BUSINESS
  • LVMH takes control of Christian Dior in $13 billion deal [BoF]
  • Hermès joins trend of accelerating luxury sales growth [Business Insider]
  • Kit and Ace shutters all stores worldwide, except in native Canada [Retail Dive]
  • Retail workers fight to get a cut in the era of e-commerce [Racked]
  • Debenhams unveils its turnaround strategy [The Industry]

SUSTAINABILITY
  • How to cut carbon emissions as e-commerce soars [Bain & Co]
  • Are fashion’s recycling schemes as effective as they seem? [The Fashion Law]
  • Is deadstock the future of sustainable fashion? [Fashionista]
  • The myth of closed-loop manufacturing [Glossy]
  • How much has actually changed 4 years on from the Rana Plaza collapse? [Refinery29]
  • Why is fashion still sleeping on all-natural dyes? [Fashionista]

SOCIAL MEDIA
  • How brands are finally cashing in on social with shoppable Instagram Stories and Snapchat ads [AdWeek]
  • Why does the term ‘influencer’ feel so gross? [Man Repeller]
  • Rue21, mode-ai launch virtual stylist with Facebook Messenger group feature [Retail Dive]

MARKETING
  • The state of data strategy in fashion and retail [Glossy]
  • Do podcasts make you wanna shop? [Racked]
  • John Lewis unveils experiential National Treasures summer campaign [The Industry]
  • Mytheresa.com teams with Miu Miu on capsule, fashion film [WWD]

RETAIL & E-COMMERCE
  • Macy’s and the survival of retailing [Bloomberg]
  • Why retailers are trying on showrooms [Retail Dive]

TECHNOLOGY
  • Amazon builds team for autonomous vehicle technology [AutoNews]
  • Burt’s Nature showcases the Burt of Burt’s Bees in VR [The Drum]
  • Estée Lauder’s augmented reality efforts focus on Europe [L2]

START-UPS
  • Walmart’s tech incubator hires co-founder of Rent the Runway [Bloomberg]
Categories
business digital snippets e-commerce social media Startups technology

What you missed: Amazon as the most innovative company, Canada Goose IPO, AI versus fraud

Jeff Bezos' Amazon has been named the world’s most innovative company of 2017 - retail fashion tech
Jeff Bezos’ Amazon has been named the world’s most innovative company of 2017

It’s been a pretty quiet season as far as technology goes during New York and London fashion weeks – live content is playing its part, as is politics, but there’s little in the way of the big innovations we’ve seen in the past. There’s lots to be said about that, so look out for some commentary around it in the coming weeks as we cycle into Milan and Paris. In the meantime, one of the highlights there has been is the Fashion Innovation Agency’s return to mixed reality with designer Sabinna.

Elsewhere, news to catch-up on this week spans Amazon as the world’s most innovative company, the digital printing technology taking us closer to fully customisable clothing, the fact Canada Goose has filed for its IPO, and how artificial intelligence is becoming the newest weapon in the fraud fight.


TOP STORIES
  • Why Amazon is the world’s most innovative company of 2017 [Fast Company]
  • Canada Goose IPO: Its smartest business move was expanding beyond Canada [Quartz]
  • How digital printing technology is taking us closer to fully customisable clothing [Forbes]

BUSINESS
  • British Fashion industry steels itself for Brexit [BoF]
  • The all-new Hermès: Taking its cues from… Michael Kors? [LeanLuxe]

SOCIAL MEDIA
  • Snap lowers valuation expectations in highly awaited IPO [Reuters]
  • Emma Watson launches eco-fashion Instagram [WWD]

MARKETING
  • Browns kicks off year-long #cooltobekind campaign ahead of LFW [The Industry]
  • River Island on navigating the divide between brand marketing and culture [The Drum]
  • A$AP Rocky stars in Zalando’s new spring campaign [The Industry]

RETAIL & E-COMMERCE
  • 3 trends shaping retail cybersecurity in 2017 [Retail Dive]
  • Why Indochino is opening new stores in shopping malls [Glossy]

TECHNOLOGY
  • Samsung goes for a new look in virtual reality at New York Fashion Week [Fortune]
  • Rise of the learning machines: How AI is becoming the newest weapon in the fraud fight [Retail Dive]
  • ‘Smart mirrors’ come to the fitting room [Bloomberg]

START-UPS
  • VC Cheryl Cheng: ‘Fashion has not shown it can be disrupted’ [Glossy]
Categories
Editor's pick technology

Reformation opening tech-enabled store inspired by Silicon Valley

Reformation's tech-enabled San Francisco store
Reformation’s tech-enabled San Francisco store

Reformation is set to open its fifth store, this time in San Francisco, and inspired by brands that call Silicon Valley home, including Apple and Tesla. The result will be a more efficient experience for those who visit, enabled via touchscreen monitors and a smart dressing room setup.

The aim is to get away from the “self-service cafeteria” feel of so many stores, according to founder Yael Aflalo. “Most [stores] are super messy, you can never find your size, you have to wait in line forever, the dressing room lighting is the worst,” she told Fashionista. “I felt like a high-volume, high-end retail experience was basically nonexistent. So we wanted to blend internet and IRL to create a store we’d actually want to go to ourselves — that hopefully solves a lot of these problems.”

She took inspiration from the ease of shopping at Apple, where even on its busiest days, there’s a high level of customer service maintained. She particularly appreciated the fact the products are neatly on display, not cluttering the store, and used that to inform the way she designed her own space, placing her best selling pieces front and centre.

Reformation's tech-enabled San Francisco store
Reformation’s tech-enabled San Francisco store

The touchscreens meanwhile were influenced by Tesla, where there are similarly minimal models on display and instead digital interfaces that showcase the detail of everything you can purchase. “I bought a Tesla in a showroom and it left a profound impression on me,” Aflalo told Fast Company. “Usually buying a car is so difficult and horrible. But buying a Tesla on a flatscreen monitor was so easy that I wondered if I was doing it right: I picked the color I wanted, entered my address, and swiped by credit card, then it was all done. My car showed up a month later.”

Customers to the Reformation store can use the touchscreens to explore looks they like, and then select them to arrive in the dressing room. Much like the Rebecca Minkoff and Ralph Lauren experiences, that connected space allows users to request additional sizes, colours or styles, as well as do things like change the lighting and play your own music.

Aflalo says she’s already planning the next steps, including a system that merges both the online and offline experience in a literal sense – allowing shoppers to purchase an item there and then to have it sent home, or to pre-order at home and have them ready for you to try on when you come in.

The store opens at 914 Valencia Street in San Francisco on February 21.

Categories
digital snippets e-commerce Editor's pick mobile Startups technology

Digital snippets: Every key fashion story you need to read from #SXSW

IMG_3076

It might be an event dedicated to technologists first and foremost, but there’s no escaping the role of branding and marketing at SXSW Interactive these days, and the fashion industry has inserted itself well and truly as a relevant vertical within that.

From SXstyle to numerous off-schedule events, there were more dedicated fashion and retail-related panels than ever, not to mention numerous pop-up activations dedicated to the future of this area.

Whether you weren’t able to make it to Austin, or indeed were on the ground but overwhelmed by the madness (weren’t we all!), here’s a comprehensive round-up of everything that went on by way of the top stories to read. Note the absence of wearables this year by the way…

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digital snippets e-commerce social media Startups technology

Digital snippets: Tommy Hilfiger’s #Instapit, Amazon’s growing fashion offer, Burberry’s Brooklyn Beckham nepotism controversy

Your round-up of the latest stories related to fashion and technology…

tommy

  • Tommy Hilfiger to host first ‘Instapit’ for Instagram content creators at women’s show [WWD]
  • Amazon’s clothing selection is now bigger than 250 Walmart supercenters combined [Re/code]
  • Brooklyn Beckham, Burberry and the new celebrity aristocracy [The Guardian]
  • House of Fraser baffles Twitter with off-the-wall Valentine’s Day #emojinal campaign [Marketing]
  • Dolce & Gabbana’s male models were glued to their ipads on the runway [Yahoo! Style]
  • John Lewis introduces ‘Shazam for clothes’ [Independent]
  • Zalando: the fashion platform looking to China for great customer experience [Econsultancy]
  • How The North Face uses AI to create natural conversations with online shoppers [Medium]
  • Inside three retail innovation labs: Sephora, Kohl’s, and Sears [RetailDive]
  • Social media influencers star in Boohoo #WeAreUs campaign [WWD]
  • 4 influencers break away from a dystopian future in adidas’ edgy new campaign [AdWeek]
  • Fashion and beauty brands are investing more in influencer marketing than ever [Fashionista]
  • Here’s how much celebrities make in the Instagram product placement machine [Jezebel]
  • Uber will now deliver your fancy Nordstrom clothes and flowers too [Mashable]
  • At retail’s ‘Big Show,’ a look at the tech merchants hope will keep them relevant [The Washington Post]
  • Shoppers love click and collect more than any other retail tech [Marketing]
  • Fixing the fitting room [Bloomberg]
  • The latest in so-called ‘beauty tech’ [Racked]
  • A growing internet ecosystem is breeding a radically new generation of fashion-forward men [Quartz]
  • Global luxury: how to win when you’re everywhere [BoF]
  • What worries retailers about their digital transformation [Digiday]
  • Here’s the problem with trendy e-commerce businesses [Fortune]
  • The future of e-commerce: bricks and mortar [The Guardian]
  • This ex-Googler’s fashion aggregation site is pioneering age of digital personalisation [Forbes]
  • New platform Launchmetrics can help fashion publicists track the ‘influence’ of front row guests [Fashionista]
  • Meet the 25-year-old Swedish woman using 3d scanning to make shoes fit perfectly [Forbes]
Categories
data digital snippets e-commerce social media Startups technology

Digital snippets: Ralph Lauren’s connected fitting room, IBM Watson predicts holiday shopping, Burberry customers can star in new campaign

Here’s a round-up of the latest stories to know about surrounding all things fashion and tech…

A Polo Ralph Lauren associate trying out the interactive fitting

  • Ralph Lauren and Oak Labs debut interactive fitting rooms [WWD]
  • IBM Watson trend app predicts hot holiday shopping items [AdAge]
  • Burberry makes customers the star of their own fashion campaign [Brand Republic]
  • Sephora’s new retail stores will take cues from YouTube [Digiday]
  • New Balance will sell 3D-printed shoes in Boston starting next year [Beta Boston]
  • Target’s big digital holiday campaign combines Snapchat, Facebook and Instagram [AdWeek]
  • J Crew and American Girl embrace social commerce ads for the holidays [AdWeek]
  • Andy Dunn’s plans to build a digital native brand empire with Bonobos [Redef]
  • Burberry receives top ranking in L2 digital index [Yahoo]
  • Macy’s imagines the shop of the future in time for Black Friday [PSFK]
  • What’s behind the exodus from Rent the Runway? [Fortune]
  • Amazon touts new drone prototype [WSJ]
  • Brooklyn’s Catbird prioritises digital over brick-and-mortar expansion [Fashionista]
  • Is there still hope for fashion crowdfunding? [BoF]
  • Can artificial intelligence sell shoes? [WSJ]
  • Three ways data is transforming fashion retail [WGSN]
  • Instant messaging will change the way brands talk to customers, says Tictail [Wired]
  • The potential of geolocation for revolutionising retail [HBR]
  • Retail enters third phase of digital evolution [FT]
  • Will social selling work in fashion? [BoF]
  • Hands-on with Facebook’s haphazard shopping feed [TechCrunch]
  • The future of shopping is… Second Life on acid? Imagining a virual reality mega mall [Co.Design]
  • Stitch Fix creates an army of brand advocates, one social share at a time [The Future of Commerce]
Categories
digital snippets e-commerce film mobile social media technology

Digital snippets: Alibaba, Rebecca Minkoff, Kate Spade, Marc Jacobs, John Lewis, Urban Outfitters, Mulberry

A round-up of the latest stories to know about surrounding all things fashion and tech…

rebeccaminkoff

  • Alibaba’s ‘Singles Day’ sales top $9 billion, bigger than Black Friday [MarketWatch]
  • Why Rebecca Minkoff and eBay are betting on smart dressing rooms [Fast Company]
  • Anna Kendrick makes something out of nothing in Kate Spade’s holiday ad [AdWeek]
  • Marc Jacobs built an in-house app for shopping on Instagram [Bostinno]
  • John Lewis and Microsoft unite to create tech-driven in-store experience around Christmas ad campaign with ‘Monty’s Magical Toy Machine’ [The Drum]
  • Urban Outfitters using beacons, tries pinging your phone in the fitting room [AdWeek]
  • Mulberry ‘wins Christmas’ with gifting ad [Campaign Live]
  • Harrods launches animated festive film [The Independent]
  • Burberry and Printemps promise a magical Christmas with interactive experience [Pursuitist]
  • Ralph Lauren and Harrods partner for mobile-enabled display [Mobile Marketing]
  • Behind Zegna’s Big Bet on Film [BoF]
  • Shoppable video: more retailers looking at film as direct sales channel [Digiday]
  • What’s trending in China’s digital luxury marketing [JingDaily]
  • Ballet shoe records specific dancer movements [PSFK]
  • Native advertising and style bloggers: is the party over? [Fashionista]
  • These jeans come in 400 sizes [Co.Design]
  • Amazon plans Prime Air delivery drone tests in the UK [TNW]