While thousands of new beauty products hit the shelves every year, 2018 is proving to be the year that customization is really taking hold, incorporating skincare, hair products and cosmetics.
For customers, having bespoke products created just for them to address their individual concerns is becoming more important. As a result, personalization of beauty products is an area where brands seem set to invest.
Here are five examples of those experimenting in the space.
Skinceuticals D.O.S.E laboratory
Debuted at SXSW, L’Oréal’s D.O.S.E acts as a mini skincare laboratory creating custom-made serums. Developed for L’Oréal-owned brand, Skinceuticals, the experience starts with a one-to-one consultation with a professional who can advise on which skincare ingredients would be most beneficial. The information is then transferred to the D.O.S.E machine, which creates the serum in a matter of minutes. This just one of the ways L’Oréal is tapping into customization in the beauty industry – they’ve also launched the L’Oréal Professionel’s Style My Hair app, which suggests real-time hair colour services, and the Le Teint Particulier Unique custom foundation for Lancôme.
Toun28’s subscription skincare
Korean skincare brand Toun28 is also tackling customization in skincare. The subscription service delivers fresh, organic skincare products to its customers each month wrapped in recyclable paper. While the process is started with an in-person consultation, the bespoke products are created using facial analysis. Once a 28-day cycle is complete, the company also uses its own algorithm to predict the customers needs and keep delivering new product.
Schwarzkopf’s custom hair analysis
It’s not just skincare where advances in customized beauty are being made; Schwarzkopf launched a handheld device during CES that analyzes hair condition and color, and then provides personalized recommendations of products and hair care services. The SalonLab Analyzer uses near infrared spectroscopy and a multi-channel color scanner. While it isn’t intended to replace the expertise of a hair stylist, the technology arms them with the information they need to take the best care of a customer’s hair both in the salon and in between appointments.
Wella Professionals’ Colour DJ
Wella Professionals is also exploring customization for hair – it has launched Colour DJ to create an ultra-personalized hair gloss service. Customers have a one-to-one consultation with a stylist and then using a digital application, the Colour DJ device is programmed to create the perfect mask – right down to color intensity, level of care needed and even what scent it should have. The products can be used in the salon and at home so customers are able to maintain their desired color consistently.
Bare Minerals’ Made-2-Fit foundation
Customization is also big news for makeup brands. Shiseido-owned Bare Minerals introduced the Made-2-Fit Fresh Faced Foundation, which can be created in bespoke shades to cater to all skin tones. Fronted by an app, powered by MATCHco, it asks users a series of questions to determine an exact color match. Sophisticated technology is then used find the ideal foundation shade that can be delivered to them within 72 hours. As it’s estimated that 94% women are using the wrong shade of foundation, customizable options are proving increasingly relevant and sought after, as demonstrated by numerous other brands including the aforementioned Lancôme, as well as the likes of Sephora.
Want to hear more about the role of customization and tech in the beauty industry? Listen to our podcast with Guive Balooch, global vice president of L’Oréal’s Tech Incubator.