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Editor's pick mobile technology

Macy’s teams with IBM Watson for AI-powered mobile shopping assistant

IBM Watson Macy's
The new AI-powered Macy’s On Call mobile tool from IBM Watson and Satisfi

Macy’s is set to launch an in-store shopping assistant powered by artificial intelligence thanks to a new tie-up with IBM Watson via developer partner and intelligent engagement platform, Satisfi.

Macy’s On Call, as it’s called, is a cognitive mobile web tool that will help shoppers get information as they navigate 10 of the retail company’s stores around the US during this pilot stage.

Customers are able to input questions in natural language regarding things like where specific products, departments, and brands are located, to what services and facilities can be found in a particular store. In return, they receive customised relevant responses. The initiative is based on the idea that consumers are increasingly likely to turn to their smartphones than they are a store associate for help when out at physical retail.

Head over to Forbes for the full story on what the technology itself includes as well as further detail on what the experience enables the customer to do.

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Editor's pick product technology

Wearable technology hits Met Gala red carpet, robot inspiration follows

Clairedanes_zacposen_fiberoptic

The theme of “technology” was taken quite literally on the red carpet at the Metropolitan Museum of Art’s annual Costume Institute gala in New York last night, with celebrities including Claire Danes and Karolina Kurkova both stepping out in light-up eveningwear looks.

Danes wore a pale blue Zac Posen dress made from a fiber optic woven organza (as pictured). Reminiscent of a modern-day Cinderella, the fairytale look came alive in the dark, glowing from head-to-toe. Posen teased the gown via his Instagram channel, where followers got to see the impressive lights working to full effect.

Supermodel Kurkova meanwhile was dressed in a look designed by Marchesa, in collaboration with IBM. More than just a garment covered in three-dimensional LED flowers, this was also an intelligent piece of work that reacted to online conversation about the event in real-time throughout the night.

Read more about this cognitive design, plus check out all the celebs that took the “Manus x Machina” theme to the robotic extreme, via Forbes. A positive view: the real future of our wardrobes was also highlighted by those turning to sustainable design.