Categories
business Campaigns digital snippets e-commerce film mobile product Retail social media sustainability technology

ICYMI: Payless wins with fake luxury store, British MPs grill fast fashion, UN forms sustainability alliance

Payless's fake luxury store Palessi
Payless’s fake luxury store Palessi

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Payless opened a fake luxury store with $600 shoes [Fortune]
  • MPs grill fast fashion bosses on sustainable practices at select committee hearing [The Industry]
  • UN to form alliance to make fashion more sustainable [FashionUnited]
TECHNOLOGY
  • Cambridge Analytica whistleblower joins H&M to lead AI research [TheCurrent Daily]
  • Muji designs “friendly” autonomous shuttle bus for Finland [Dezeen]
  • Smart speakers are everywhere this holiday season, but they’re really a gift for big tech companies [Vox]
SUSTAINABILITY & PURPOSE
  • Patagonia’s billionaire founder to give away the millions his company saved from Trump’s tax cuts to save the planet [Forbes]
  • Can the ‘broken’ fashion industry be fixed? [BBC]
  • For retailers and brands, sustainability needs good tech [Forbes]
  • Lane Crawford switches to greener shopping bags and packaging [WWD]
  • Next season’s must-have isn’t a handbag, it’s a conscience [i-D]
RETAIL & E-COMMERCE
  • How Casper is designing experiential retail moments [TheCurrent Daily]
  • A year in, Marks & Spencer’s virtual assistant has helped drive £2m in sales [Digiday]
MARKETING & SOCIAL MEDIA
  • YouTube rolls out merchandise selling function [Drapers]
  • Nike tugs on heartstrings with ‘My Crazy Dream’ IGTV series [Mobile Marketer]
  • Steph Curry tells Under Armour to market his shoes to girls [BoF]
  • Instagram adds ‘close friends’ to let you share stories to a more limited group [The Verge]
  • Benefit to create pink train carriage for last minute brow treatments [Campaign]
PRODUCT
BUSINESS
  • Black Friday took one third of sales from smartphones [FashionUnited]
  • Kering to end Yoox partnership, take control of e-commerce by 2020 [BoF]
  • H&M to shut Cheap Monday [WWD]
  • Condé Nast to combine US and international businesses [BoF]
  • Cash-strapped millennials turn to instalment plans to buy t-shirts and jeans [BoF]
CULTURE
  • Bread & Butter cancelled for 2019 [Drapers]

How are you thinking about innovation? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

Categories
Editor's pick Podcast product Retail

How Casper is designing experiential retail moments

Liz Bacelar and Casper's Eleanor Morgan
Liz Bacelar and Casper’s Eleanor Morgan

Successful retail experience today is about trial, service and entertainment, says Eleanor Morgan, chief experience officer of direct-to-consumer mattress brand Casper, on the latest episode of The Innovators podcast by TheCurrent.

Speaking to Liz Bacelar at The Lead Summit in New York, she says the company really focuses on designing experiences that are optimized for those three things rather than inventory availability and convenience. What’s key is giving customers the ability to try out products, get consultation from experts in house and enjoy moments with the brand.

Listen here: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS

Casper has grown from an online retailer to a brick-and-mortar business with 20 stores across the US, along with an innovative sleep bar. The Dreamery, as it’s called, is a new napping space in New York built around experiential aims. It offers nap pods in a peaceful lounge along with a Casper mattress where consumers can pay $25 for a 45-minute snooze.

It also serves as an extension of the brand’s aim to drive a cultural change around sleep. “The Dreamery is a provocation and a way to essentially say, it’s not only acceptable to take a nap during the day and take a break, but it’s celebrated, and we can actually build a community of people that really value this and feel like it’s a socially fun behavior,” Morgan explains.

Casper was founded in 2014 with the mission of bringing great sleep to more people. With the diet and exercise industries booming, the founders saw a gap where sleep was completely ignored. Today, Casper is worth over $750m and has plans to open 200 store locations within the next three years.

Morgan attributes much of the brand’s growth to staying customer centered and focused on data. The company opened 18 pop-up stores in four months to test consumer engagement before opening its first permanent location, for instance. Through feedback and reviews from its consumers, it has been able to understand what their needs are, how they purchase their products, and how to improve their shopping experience.

During the conversation, Morgan also talks about the secret sauce to creating successful pop-up stores, what a modern sleep community looks like, and where Casper will be headed in the future.

Catch up with all of our episodes of the Current Innovators here. The series is a weekly conversation with visionaries, executives and entrepreneurs. It’s backed by the Current Global, a consultancy transforming how consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.

Categories
business data digital snippets e-commerce product Retail social media sustainability technology

ICYMI: Inside Magic Leap, no one buys through Alexa, Supreme’s covetable newspaper ad

Magic Leap
Magic Leap

A round-up of everything you might have missed in relevant fashion, retail and tech industry news over the past week.

TOP STORIES
  • Inside Magic Leap’s quest to remake itself as an ordinary company (with a real product) [Wired]
  • Surprise, no one buys things via Alexa [TechCrunch]
  • New York Post Supreme ad turns tabloid into impossible to find commodity [NY Times]
  • Adidas has a clever plan for staying relevant: withholding its biggest hits [QZ]
  • Toward a different language of size [NY Times]
TECHNOLOGY
  • How fashion retailer H&M is betting on artificial intelligence and big data to regain profitability [Forbes]
  • Wayfair unleashes mixed-reality shopping [RetailDive]
  • Starbucks may let customers pay with bitcoin [CNN]
  • Red Bull, Swarovski test Kik’s cryptocurrency rewards app [MobileMarketer]
SUSTAINABILITY & PURPOSE
  • Could rental fashion help us become more sustainable? [Harper’s Bazaar]
  • Walmart tried to make sustainability affordable. Here’s what happened [QZ]
  • Esprit and IndustriALL collaborate to improve workers’ rights [FashionUnited]
RETAIL & E-COMMERCE
  • Online retailers are using empty mall spaces to test products [Digiday]
  • Are retail stores now museums too? New beauty shop charges you to enter [Observer]
  • 9 tips for mastering the in-store experience [BoF]
  • Most consumers abandon online shopping carts due to lengthy checkouts [WWD]
  • Casper to open 200 stores across North America [RetailDive]
  • Levi’s unveils Project F.L.X. customization studio in Downtown LA [WWD]
  • Why isn’t Zara on every street corner? [Forbes]
  • Debenhams begins roll-out of in-store gyms [TheIndustry]
  • Store, café or art gallery? The rise and rise of the concept store [FashionUnited]
MARKETING & SOCIAL MEDIA
  • L’Oréal brings AR makeup sampling to Facebook [MobileMarketer]
  • How the #VanLife movement is influencing car design [FastCompany]
  • ‘Stories’ was Instagram’s smartest move yet [Recode]
  • Snapchat expands Shoppable AR to its top creators [Digiday]
  • How Poshmark’s sellers made $1B off the ‘social mall’ [RetailDive]
  • You are not original or creative on Instagram [QZ]
PRODUCT
  • Walmart is reportedly launching an Everlane-like clothing brand [QZ]
  • Vans aims to inspire and educate with its Van Gogh museum collection [AdWeek]
  • Are fashion brands pivoting to focus on cosmetics and fragrance? [Fashionista]
  • Amphibio is a 3D-printed shirt that lets you breathe underwater [FastCompany]
BUSINESS
  • Wrangler owner VF plans to spin off jeans business [WSJ]
  • How Benefit Cosmetics stays young [BoF]
  • Is Burberry’s simple new logo catnip to copycats? [Jing Daily]
  • Black designers have to work twice as hard – & are still ‘emerging’ [Refinery29]
CULTURE
  • Community, the missing ingredient in luxury’s streetwear pivot [BoF]
  • Bad taste is the best thing to happen to fashion [Vogue]
  • Black women are dominating the September issues [Evening Standard]

 

How are you thinking about innovation? We’re all about finding you the perfect partners to do so. TheCurrent is a consultancy transforming how fashion, beauty and consumer retail brands intersect with technology. We deliver innovative integrations and experiences, powered by a network of top technologies and startups. Get in touch to learn more.