Everything you need to know from World Retail Congress


Retail’s ability to disrupt and update its strategies alongside a broader call for more sustainable practices were among the key topics at this year’s World Retail Congress in Amsterdam.

“High velocity retail” and “the future of retail” were the themes for the conference in 2019, with technological advancement standing out as a priority for retailers. “If you’re slow at picking up these nuances, these trends and things that are happening all around us all the time, you’re going to be a loser,” said Lord Stuart Rose, former chairman of British department store Marks and Spencer, now chair of online grocer Ocado.

There was also a conversation around slowing down, however, which tied into consumer expectations of purpose-driven brands. “I think the brands and retailers who will win will be the ones who can tap into meaning,” said philosopher Robert Rowland Smith.

Here’s everything else you need to know…

TOP STORIES
  • High velocity retail: Why the World Retail Congress 2019 was a breath of fresh air [Forbes]
  • Slower retail: Has the industry hit its speed limit? [FashionUnited]
  • Lord Rose: Death of the high street is “overblown” [Retail Gazette]
  • Amazon revealed as the world’s most valuable retail brand, but it shouldn’t rest on its laurels [Warc]
INNOVATION
  • Levi’s to allow shoppers to customize their own ‘greener’ jeans [FashionUnited]
  • Retail chiefs dismiss AI job threat, promise more training [Reuters]
  • Google launches tool to help retailers boost customer experience [Retail Week]
  • Walmart International CEO on data privacy, the failed Asda merger and leveling the playing field for women [FashionUnited]
RETAIL UPDATES
  • Zalando to expand delivery from stores to bag missed sales [Reuters]
  • Yoox Net-a-Porter to become one of the first to launch shoppable Instagram account [ChargedRetail]
  • JD.com exec Ling on the future of ‘boundless retail’ [Retail Week]
BUSINESS MODELS
  • Retailers should collaborate to survive: “You can’t do it alone” [CyclingIndustry]
  • Retailers say business model needs to change for them to remain relevant [Enterprise Times]
  • Millennials are driving growth in emerging subscription retail services [FootwearNews]
  • Superdry chairman urges boardrooms to hire young people amid online shift [Retail Gazette]

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