L’Oréal introduces AI skin diagnosis tool deploying user selfies

L’Oréal has unveiled an AI-enabled digital skin diagnosis tool that uses selfies to assess the user’s skin in order to make skincare recommendations tailored to the individual.

The Skinconsult tool deploys AI technology developed by virtual try-on beauty company Modiface combined with L’Oréal’s own research, which includes 6,000 clinical images of men and women across countries such as France, India and China, as well as 4,000 user selfies in different lighting conditions.

“Our mission is beauty for all,” said Lubomira Rochet, chief digital director of the French group, speaking at a press conference for WWD. Rochet added that she believes services will be the new way for users to discover their brands and products, and that this particular system is promoting the “democratization” of skin diagnosis, since all a potential user needs is a smartphone to snap a selfie.

To use the tool, the customer must upload a selfie onto a website, which is then analyzed in terms of areas of strength and improvement using seven different aging variables: under-eye wrinkles, lack of firmness, fine lines, lack of radiance, dark spots, deep wrinkles and pores. The result is a bespoke skincare regime that aims to meet their individual needs.

According to the group’s executives, a typical analysis under this system resulted in the same skin diagnosis as an average of 12 dermatologists. The bespoke result, however, still encourages users to see a specialist regularly.

The new tool was first introduced in January in Canada under L’Oréal’s Vichy brand, and there are plans to further expand it across the brand’s websites worldwide in the future.

The launch is the latest of a series of new services and products that L’Oréal has piloted over the last couple of years as it flexes its muscles as a leader in the beauty tech scene. Its acquisition of Canadian startup Modiface in 2018 has so far also resulted in a long-term AR push that includes virtual beauty consultations through Facebook, while other tech launches include its growing My Skin Track UV sensor range for La Roche Posay, and on-demand personalized serums under skincare brand Skinceuticals.

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